Jim
Paid 4 month supply upfront
Paid 4 month supply upfront. Although I received all bottles at the same time I was not informed that one bottle would expire before another one. How can one liquid have another expiration when you get them all at the same time? Never crossed my mind. If I go to a grocery store and buy 1 get one free Tylenol, I’m not checking the expiration. Your probably going to assume they are the same. Royal took zero accountability for this and I doubt they even knew because they didn’t inform me or give me a heads up. I threw away about $1,000 worth of product and was told it was my fault for not checking each bottles expiration when they all arrived at the same time. Makes no sense. Zero stars to Tammy and zero stars to this company
Response from Royal Medical CenterApr 27, 2022
Jim, we apologize you feel this way. Please note, this order you are referring to was over a year and a half go and we have checked with the pharmacy to ensure your product was in fact not expired and well within the expected time frame. We understand you contacted us to return to the program, however we did not allow this due to the unwillingness of paying your balance owed which may have prompted this review. We hope you find a clinic that is right for you.