Rover.com | Pet SittingReviews of rover.com

I'm currently having a bad experience with Rover. In 2023 I got ill twice due to disabilities and that led me to having to cancel 2 dog sittings. Then my phone broke on a 3rd sitting and I missed a sitting. I explained this to them as something beyond my control. However, Rover arbitrarily decides who to grant the Star Sitting label and who not to, and in my case, they tyrannically chose to cling onto something that happened beyond my control 2 years ago and never remove it from my record and never grant me my rightful Star Sitter label, as a good sitter I have always been worth 5.0 reviews from my customers. When asked when this expires, they respond like a little parrot or machine with robotic answers that make no sense and pretty much indicate that whatever happened 2000 years ago they will hold it against you, while making profit out if you, of course. They also lack any formal complaint process, which is illegal, so pretty much they can do whatever they like, they will deflect and deny and no one will hold them accountable while making profit at the expense of pet sitters. In their own world they think humans must be perfect and never have extenuating circumstances ( which I hope that will also apply to them and their own family members) and they choose to bar people forever,just like that which is direct discrimination, for banal reasons. I'm very dissatisfied and disappointed and I'll be moving to the competitor app, which also doesn't charge commission like Rover does. Very cheeky of them and their reasoning makes zero sense. So please save it.

My sitter absent 90% of the time, she brought people in and out of my home,neglected my dogs,their schedule their water bowls had a film on them and that's due to not keeping them clean,I provided a sure way for her to enter,and exit my home,without a chance of my dogs getting out,but due to her having company I set and watched on ring my dog getting loose,I'm 1100 miles away and can't do anything she finally got him after about 30 min. She would be literally be texting me saying,their fine,and I'll be leaving to do some errands at around 3 while texting at noon and she's not even there. I'm not sure why she didn't notice cameras, or the fact I'd ask, why my dogs haven't been out in the backyard, but I would say"I haven't seen them out back all morning " I have cameras there too,and they have a fenced yard,and dogy door, she'd say they have been out,not true I have notice ring,anytime there's movement, sometimes she'd get home 4:30am. And I wouldn't see them out back until after noon. Very dishonest!! I was on a business trip,and during this time I had no backup to go over and take over I was stuck! If it'd been pleasure I'd been home in a N.Y minute! Don't hire this girl,she's very dishonest and unreliable

Easy to use the site to find great sitters.

Rover skriver at de gør det nemt at melde sig ind som bruger og finde en hundepasser. Hundepasseren kan man godt finde men det er håbløs at få justeret sine oplysninger. Hjælp kan man ikke få da det er robot svar. Har forsøgt uden app og med app uden held

Rover is a good service for finding dogsitters but there are a few kinks. 1) It needs a better system for trying and having new people rated because the same people get to the top of the list which means they also get more jobs. I have had two wonderful sitters, so I am not complaining about the good ones but when I see new availability, my guess is it is hard for a new person to make traction! 2) Its math is off and can cost you bigtime! We went away and changed the pickup time due to our flights being changed. For some reason the app/site saw this as a whole new purchase and charged us a whole new service fee on top of the sitter's daily fee - it cost us almost 3x a daily rate to add an hour!!!!!!

Rover la pire expérience. J'ai gardé un chien d'un propriétaire qui a tous saccagé chez moi, et c'était une usine à caca et pipi. MR est venu récupérer son chien avant la fin de la date. MR été odieux insultant, menaçant... et ceux, devant mon bébé, mon mari gendarme a du intervenir pour l'obliger à quitter mes lieux. Nous avons eu très peur. Rover ne veux pas dédommagé les dégâts causé par le chien. Et pourtant nous payons des frais de dossier!!! Et dans un commentaire us haut je lis que les frais de dossier couvrent ses dommage causé, et bien bravos les mensonge de mieux en mieux. J'ai adoré ces Année à m'occuper de chien et en prendre soins. Je n'ai eu que des très bon avis. Mais cette expérience pa coûté, et nous sommes pas protégé par le site. Qui balance que de belle paroles. J'ai plus de 300 a 400 euros partie en une nuit. Et à savoir que c'est au bon vouloir su propriétaire de faire marcher son assurance, et donc pour mon cas, j'ai toujours pas de nouvelle du propriétaire. Je pensais être protégé....

My last three sitters were amazing. I haven’t had one bad stay, the app is easy to navigate and the people who open their homes to my dog are nothing but caring pet lovers that have shown my dog nothing but love.

We needed to find a website for pet sitters & my mom told us about Rover, we gave it a shot & long story short, we found a permanent sitter for our dog. Our dog absolutely loves her sitter. We’ve been using rover for about a week, we will continue to use Rover & our sitter when she’s available.