Rover.com | Pet SittingReviews of rover.com

Charges keep adjusting and new charges coming after service is completed. Charge amounts don't match what they should be. Emails go unanswered and the phone number is permanently busy. The walker was great but this company needs to communicate with clients and fire whoever is supervising the development team. Whoever replied that I should call support should try that number. Been trying for days. Literally called 30+ times. Busy every time.

Trying to set up an account and continually being locked out because I have apparently exceeded number of attempts to verify my phone number - yet never actually managed to get a code. And one of those typical run you around in circles help bot. Not impressed at all

Every time I've used it it's been easy and it worked out great.

Interview the crap out of who will be watching your house and dogs. I will not be using Rover again. Be cautious and aware of the person especially in the first time. Ours used our house like an Airbnb instead a job. Nothing was done about it. After the first day our amazing neighbors had to take over the responsibility. Very stressful being out of the country having to deal with an immature, inexperienced person invading our private space in our home.

Leslie was very good with my dog Noah. She sent me pix and videos of him and he really enjoyed himself

My dog was very happy with Dave

Wonderful service. I felt so confident leaving my cat with Lybbie. Rover is a great company because I know they will only hire quality sitters. I loved getting reports and pictures of my kitty. Will definitely use again/

Terrible Experience – 1 Star I entrusted my 10-lb dog to this sitter for a week stay. By the time I picked him up, he was severely ill with pancreatitis—vomiting and pooping blood—and I spent $2,000 on emergency vet care. Rover’s insurance refused to cover the bill, and the sitter showed zero understanding of proper treat limits. The sitter fed my small dog two entire Ziploc bags of treats in one week. Excessive treats triggered acute pancreatitis, a life-threatening condition. Upon pickup, my dog was vomiting and pooping blood; immediate hospitalization was required. Impact on My Dog Severe dehydration and pain. Intensive care, medications, and diagnostics over multiple days. Emotional and financial stress for our family. Rover Response Submitted claim to Rover’s insurance. Claim denied: “no coverage for negligence.” Left responsible for the full $2,000 vet bill. Takeaway for Fellow Pet Owners I expected a trained, trustworthy sitter—especially through a platform like Rover. Unfortunately, this sitter lacked even the basic knowledge of treat portioning for a small dog. Please think twice before booking, ask specific questions about feeding protocols, and consider a backup in case of sitter negligence.