Sherri
The process was easy and quick
The process was easy and quick

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sherri
The process was easy and quick
Luis B.
My dog was injured under the care of a Rover sitter. The sitter failed to inform me and denied the incident, even though I picked up my dog with an infected wound. After taking my dog to the vet, Rover approved my claim and partially reimbursed the bill. I'm giving one star because I disagree with Rover's policy requiring the owner to pay the first $250. If an injury occurs while under a sitter's care and a claim is approved, the sitter should be responsible for this amount, not the owner. Where is the sitter's accountability in this situation?
Response from Rover.com | Pet SittingNov 3, 2025
Hi Luis, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Agnieszka
Very user friendly app. Great customer service support
farid
Easy to navigate site. Our sitter was extremely nice and took very good care of our dog.
lisagaytan
My dear dog Daisy spent the night at Saori’s and she came home happy and relaxed. I think she had a terrific time and hardly missed me! 🤣
Jodie
Professional and compassionate. Attention to details: medications, dogs individual needs. Patient and kind.
Kim Dettwiller B.
Rover is a wonderful service when you need someone to love and take care of your animal babies when you are away!
Erica
I have written 2 reviews already. And no one did a thing. It is ridiculous to continue to ask me for a review. The experience has been terrible from start to finish.
Response from Rover.com | Pet SittingNov 3, 2025
Hi Erica, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie