Mary A.
My experience was exceptional
My experience was exceptional. I received updates throughout the day with photos and even a movie. It put my mind at ease that my pups were in excellent hands. Thank you!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing35,369 approved reviews, newest moderated first
Mary A.
My experience was exceptional. I received updates throughout the day with photos and even a movie. It put my mind at ease that my pups were in excellent hands. Thank you!
Kim
providers have consistently been responsible & good carers
CM
Rover is an excellent opportunity to have your fur baby cared for and loved. I use Rover every time I have to travel. I feel Rover screens their people and genuinely cares about pet owners. Thank you Rover!
Anoop
Super Bad! I booked a pet sitter 10 days in advance. The pet sitter was unresponsive after multiple attempts. I called the customer service. They said they are going to find someone else. They sent a bunch of requests to random people, none of them responded. I asked whats the resolution, cuz I had to catch a flight. They said at the last hour, “Find a friend or relative who can look after your pet”. Awesome, so whats the point of your company. If i had my friends and family or neighbours, why would i book it with you.
Response from Rover.com | Pet SittingNov 11, 2025
Hello, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Olivia
Jette B.
Meget imponeret over Rover og deres professionelle behandling af en meget kedelig sag hos en hundepasser (Pernille, Hedehusene) vi fandt hende gennem Rover. Vores hund ankom til pasningen hos Pernille for 4 nætter (første gang) men desværre var hendes have ikke så lukket som lovet, så indenfor en time var vores hund forsvundet og det i et helt fremmed område hun slet ikke kendte. Vores hund blev eftersøgt alle vegne på FB og søgt efter med droner, og blev heldigvis fundet men først efter 20 timer ude i regn og kulde natten over (det er en ældre puddelhund, der efterfølgende blev meget syg af oplevelsen). Vores store ros går til Rover, der med det samme ringede til os fra Holland og flere gange i hele forløbet, med oprigtig bekymring for vores hund (hundepasser Pernille hørte vi ikke meget fra) Rover var helt fantastiske i hele forløbet, alle udgifter inkl flyrejse, hotel mm blev dækket og pengene modtaget meget hurtigt efterfølgende - flot flot arbejde Rover!! Og kære Rover, jeg er også glad for at hundepasseren i Hedehusene nu ikke længere er en del af Jeres team og at I staks smed hende ud efterfølgende, for ingen andre hundeejere fortjener at opleve det vi gjorde. Rover fortjener helt klart alle 5 stjerne !!
Bernice G.
Great communication Great followup and easy to use the website. Detail information on thier pet caregivers
vharrington.cpa
Rover is an excellent trustworthy intermediary to arrange for my pet sitting and house sitting needs. All the pet sitters I have hired through Rover provided excellent service to me and my pets. I value that the insurance Rover includes for both my property and my pets.
Kiki
This is a very trusted app. I have been very impressed with not only the ease of the app, but the quality of the dog walkers.