Rover.com | Pet SittingReviews of rover.com

I think one star is generous. I booked a Rover for Thanksgiving week and due to the negligence of the sitter, I did not feel safe leaving my dog for the week, so I picked her up within a few hours. The sitter created a situation that made my dog feel threatened and then wanted to relocate my dog to a home and sitter I had not even met. The sitter told me she would refund the cancellation fee if she could. Rover told me the sitter has to approve the refund. The sitter claimed to have requested it but Rover claimed that was not true. I had screenshots of the sitter stating she had tried to request the refund and Rover was not responding. I disputed the fee with my credit card company and the resolution was in Rover’s favor despite the whole issue being caused by the sitter in the first place. At the end of the day, I paid nearly $300 for six hours of inadequate care for my dog and unnecessary stress before a holiday trip. I had used Rover a few times in the past but after this last experience and particularly the way it was handled, I won’t make that mistake again. The fact that Rover took the sitter’s side despite the sitter being the one who caused the unsafe situation in the first place tells me all I need to know about Rover’s priorities and pet parents are not it. I will never use Rover ever again and cannot recommend it to anyone who loves their dogs and cares about their safety and well-being.

My son adopted an eight week old bluetick coonhound. We needed someone to check on our new puppy while we were at work. Rover connected us with two amazing dog sitters, Ann and Madison. We trusted them to come to our home and check on our puppy while we were gone. We received daily reports about our puppy with pictures of the activities they engaged in during their visit. The Rover app makes it easy to schedule the sitter and pay for the services. It is very interactive, and their puppy sitters are well vetted. I would not hesitate to recommend Rover to any of my friends or family. The service is simply amazing.

Karen was great and the booking process and the communication was on point. Pups and house were perfect. I trust Rover to offer the best of the best in care for my needs.

Arnaque, ils vous font payer pour valider votre profil et finalement personne ne vous contacte et vous n’avez aucun moyen de contacter des personnes qui souhaitent faire garder leurs chiens sauf si elles vous contacte

Good communication. Amber, our sitter was fantastic. She provided daily updates. Had no problems at all.

First time using this app , and was 100% satisfied, I had a trust worthy sitter to check in on my cats with food and litter being taken care of . Well worth the price

I am posting this as a warning to other sitters, not out of anger, but out of experience. I was a Rover sitter with no negative reviews who became involved in a situation where an owner failed to retrieve their dogs. I followed local North Carolina animal abandonment laws, reported the situation through Rover’s platform, and incurred out-of-pocket expenses to ensure the animals were properly cared for. After doing what was legally required and ethically necessary, my account was permanently deactivated. I was not given a clear explanation of how my actions violated Rover’s Terms of Service. While Rover has the right to end relationships with sitters, this experience raised serious concerns about how the platform handles situations involving abandonment, fraud, or animal welfare escalation. Sitters should be aware that stepping in to protect animals and reporting issues may place their accounts at risk. I recommend that sitters: – Keep detailed documentation – Understand their local animal abandonment laws – Be prepared to operate independently if serious issues arise This review is intended as a factual warning so others can make informed decisions.

Bradley was great with my dog. She really liked him and he is a wonderful caring communicator. Will definitely be using him again.