Sarah H.
Wonderful experience
Wonderful experience! Bruce was very flexible and did a fabulous job with our house sitting and dog care. Highly recommend!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sarah H.
Wonderful experience! Bruce was very flexible and did a fabulous job with our house sitting and dog care. Highly recommend!
Emily
Overall, I think this is a good system for pet sitting that has solid safety and accountability measures. The reliability and communicativeness of each individual sitter varies, but I have had good luck most of the time. It isn't cheap though. I have used this several times and would use it again in the future.
YMaria
Easy to use app for pet sitting and very user friendly for people that are not tech savvy.
Lisa
So easy to make a booking, and the sitter I had was awesome and loving!
Kathryn M.
We liked the experience because it was easy and convenient
customer
Super easy to use and was able to find a sitter last minute.
Tally
I would not recommend Rover for anyone looking for a reputable Pet Sitter. I only use the service one time and had a terrible experience with the sitter, who was highly rated on the app, not following the instructions I had given her for a very anxious dog. I have since heard from others that they had terrible experiences as well and that their negative reviews were deleted. The company wants to make it seem like everything is great when it’s really not.
Response from Rover.com | Pet SittingJan 14, 2026
Hi Tally, thank you for sharing this feedback. We’re sorry to hear about your experience, especially when you took the time to clearly communicate your dog’s needs. That’s not the experience we want pet owners to have. Reviews on Rover come from confirmed bookings and aren’t removed unless they violate our review guidelines, and we understand how concerning it can feel when trust is impacted. If you’d like us to look into what happened or review your concerns further, our Trust and Safety team is available 24/7 at (888) 727-1140, or Support can help at (888) 453-7889. -Brittney
Paul
My dog became sick while in the care of a Rover sitter. Customer service did not take my concerns seriously, which was extremely disappointing given the importance of pet safety.
Response from Rover.com | Pet SittingJan 14, 2026
Hi there, we’re very sorry to hear about your dog becoming sick while in a sitter’s care and understand how upsetting that must have been. Pet safety is taken seriously, and we’d like our Trust and Safety team to review this further and support you. They’re available 24/7 at (888) 727-1140. -Brittney