Rover.com | Pet SittingReviews of rover.com

Just a great all around experience. If I had to get into all of the positive specifics this would be a very long review.

I never had a bad experience with Rover costumer service. This time I spoke with representative that was reading from paper and each time I tried to explain her something regarding my state she went back and she was reading... I could read by myself. She didn't check the state requests. She could not answer questions. She was repeating again and again to her reading. That was the worst service I got from them.

My 2 dogs were well cared for by Lucky.

Easy to navigate, user friendly

Joseph was awsome. Very friendly. You can tell he just loves dogs.

I have a temperamental cat with special needs, Tim. Tim has been fired from three different boarding facilities for being too spicy. Then I found Caylei on Rover! Not only does Tim behave for her, he actually cries when I drive him home. She sends me videos of him being so sweet and loving. AND, she has the skills needed to take care of his special needs. Tim has stayed with her multiple times, now, and it has allowed me to be able to go on vacations or to out of town funerals. Without Caylei, I would not be able to do those things. She loves Tim, too. I feel so lucky and thankful that Rover allowed me to find her.

I already provided a review

This was my first time using this site and the 1st time I'd left my pet with a non-family member. Returning home and finding a prescribed medication (that didn't belong to anyone in my household) in my dog's crate was terrifying. My dog was dazed for 2 days afterwards. My worst nightmare was this...someone harming my pet. I don't know if the pet sitter (hired through this platform) intentionally medicated my animal or mistakenly dropped a pill in his crate. Either way, I'm not sure the pet-sitter was held accountable or continues to be employed through this site. I will not be using Rover again and I hope they don't just sweep what happened to my pet under the rug.