Rover.com | Pet SittingReviews of rover.com

The quality of the sitters selected. Made sure dog was active, introduced her to new experiences. Sent pictures daily

We’ve used Rover for a few years, both at home and while vacationing. We always read reviews and they help guide us to trustworthy caregivers. Being able to get a visual of their location prior to contacting them helps.

New to Walnut Creek we were in the need for somebody to pop in to check on our 2 cats while we made an unexpected trip to Pittsburgh,PA. Everything went very smoothly. Thank you!!

The caresitter was dependable and honest. She communicated be very well and took great care of my cats. I highly recommend using Rover and plan to use for future pet care.

Having met the pet sitter, gone for a long walk with her and met her own dog. Introduced her to our home and the cat, then made the booking. Also, made it very clear we would be relying on her because of the cat. Arranged to do the same thing 7 days prior to going away. Sent a friendly message to say, “See you tomorrow” only to be informed by her to find someone else from Rover, there are plenty of other people in your area. To be honest this is beyond flaky and also quite upsetting. If I had not messaged, when was she intending to inform us. The day before we were going away? Or just not turn up. Informed, “Rover” to be responded to by AI. A company run by robots who advertise people to look after your pets. Avoid this company. Utilise your local area where you can deal with actual people who are reliable.

Rover- a One Sided Business - it's clear they aren't for the sitters and could care less about the wellbeing of how their platform affects the people that help their clients. They make decisions after "tracking" each interaction and when appealing a request they give you some off the wall reason why they closed the account. After a yr of attempting to talk to someone rather than solely through email I proceeded to establish another acct. That 2nd acct got closed after a week, no refunds. Insane!

Our first time using a dog sitter ever. We found Cassandra & Eric through River and very glad we did! They took such good care of our puppy. Thank you!

I have been using Rover for many years in different states, always with terrific sitters and experiences.