Carol
Jessica was a super competent and…
Jessica was a super competent and capable caregiver. My dogs are strong working dogs and she was not intimidated. That meant a lot to me.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Carol
Jessica was a super competent and capable caregiver. My dogs are strong working dogs and she was not intimidated. That meant a lot to me.
Katie
The communication and service with Rover.com is excellent. Initially, I felt skeptical about using a pet-sitting service and allowing a person I didn't know access to my home. But I got to choose the sitter from a list of sitter options who had the needed availability. The sitter I picked, Adrianna, kindly and generously came over to visit and meet my cat prior to engagement. I felt so comfortable with Adrianna and loved how easily she connected with my cat! Adrianna has taken care of my cat twice now, the latest was last weekend, and I'll definitely request her again! She is wonderful! She is very responsive and takes such good care of Little Kitty. She even brushes Little Kitty daily which she loves!
customer
Sitter at no time preformed her duties and was caught doing only minimal drop in visits when she was supposed to be there for at least 8 hours a day caring for my babies including an invalid 16 year old who cannot get up or walk on his own. This was discovered the first day of my month long vacation, and after an 11 hour flight and having severe jet lag. Rove did absolutely nothing about it making me having to scramble to find someone to care for my precious fur babies while I was already abroad on the other side of the world. Rover then only gave me a partial refund. They still have failed to respond to me other then sending pre formatted responses.
Response from Rover.com | Pet SittingMar 26, 2026
Hi Erica, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
KASSANDRA E.
L’application pourrait être améliorée. Suspendre un compte Puis supprimer un avis Vraiment un service client à revoir
Response from Rover.com | Pet SittingMar 26, 2026
Bonjour Kassandra, merci pour votre avis. Tous nos utilisateurs doivent suivre les conditions d’utilisation de la plateforme. Comme vous les avez d'ailleurs accepté de nouveau lors de votre échange par email avec nos services, votre compte a été réactivé. Consultez le site rover.com/help pour plus d'informations ou pour discuter avec nous. Vous pouvez également nous appeler au 08 05 11 87 47 ou envoyer un email à [email protected]. Cordialement, Bénédicte
STEVE S.
Veronique was truly awesome. We will be using her again in a few months.
Dianne
Used Rover.com for the first time last week. I needed a sitter for my two cats for four days. I booked the appointment about four weeks in advance. I’m happy to say I had a great experience. I found a sitter in my area who was qualified, kind and knowledgeable with quirky kitties and reasonably priced. They were punctual and I got a note and pictures twice a day with each visit. It was a good experience and I’m pleased I used Rover.com services.
Sahar
Rover was a very streamline app that matched me with a great sitter. The app is very user friendly and gives you multiple options of communication. Very happy and will be using it again.
Terri V.
I loved that I could reach out to individual sitters through the app with sharing my personal phone number with multiple people. Reading reviews before selecting a sitter was extremely helpful, as was the meet & greet before we settled on a sitter! Pricing was available ahead of time so we were able to make a decision that work well for our family. Very user friendly application!