Muhammad A.
I give them 0 star because the serivce…
I give them 0 star because the serivce they provide me was extremely poor. Their pet sitter was useless and unprofessional. He used to charge daily but would shown up for a second,just to send his location to app and leave. While he supposed to be there, my cat got lost and he did nothing.and the rover did nothing after the complains just automatic responce.I was out of country and he didn't even make any effort to search for her in the area. Even after my repeated requests,he did nothing.their pet sitter have no feeling for pets they are doing all this for the sake of money and the rover is also same , greedy about the money.
Response from Rover.com | Pet SittingApr 20, 2026
Hi Muhammad, we're incredibly sorry to hear this. This should not have been your experience. Rover has a dedicated Trust and Safety team that investigates incidents like this. Please give them a call at your earliest convenience. They can be reached 24/7 at (888) 727-1140. -Brittney




