CLIFF TURNER, J.
EASY TO FIND A REPUTABLE SITTER
EASY TO FIND A REPUTABLE SITTER, WHO GENUINELY CARES FOR YOUR "CHILD"😄😄👍🏾🗽🇺🇲

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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CLIFF TURNER, J.
EASY TO FIND A REPUTABLE SITTER, WHO GENUINELY CARES FOR YOUR "CHILD"😄😄👍🏾🗽🇺🇲
Michelle H.
What an absolute shambles the merger with CIAF has been. I have been a cat sitter for three nearly four years with them. I had a business that was steadily growing year on year, so much so that I made it my full time job. What a mistake that was, my business is now non existent, no enquiries, no bookings and I have been horrified at the lack of action and support from the company. Charging both the client and myself 15% is just plain greedy!!!! My pricing was £15 per once a day visit and £20 for twice a day visits. Rover have now inflated that to £18 for once a day and £36 for twice. Cat in a Flat used to take a booking fee of £1.50 Rover want 15%. I never charged for more than one cat, Rover want to double it. To give an example of the difference in prices Three cats, twice a day visits for seven days CIAF Old price £141.50 Rover price £756 Would you pay that? Rover say you can change the price once a cat owner is interested in booking you. However, if you're a cat owner and have put all your details in and presented with this price would you not look elsewhere? I have lost so much business, trust and reputation and I can't believe that Rover has offered me no support, they talk a good talk but no actual solutions. Complete and utter shambles!!!!
Response from Rover.com | Pet SittingApr 24, 2026
We really appreciate your feedback and we're sorry to hear that Rover isn't beneficial for you. We'll continue working hard to continue making our platform helpful for you and your business. We'll always be here to support you as you grow your pet care business. - Mandy
Rachel G.
I find the website somewhat difficult to navigate. After I have booked a sitter and I want to look at their schedule at a later date, I often can’t find their profile. It is no longer listed in the huge list of sitters. I have to go to my inbox and click on their photo that appears next to their email.
Response from Rover.com | Pet SittingApr 24, 2026
Thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. - Mandy
Holly R.
I use Rover 3 days a week for dog walking. I am totally thrilled with the service and Amber!
Susan
The website/app is easy to navigate. I was able to book my appointment easily and efficiently. But, best of all, DeAnna was amazing! She was patient with my Bo and earned his respect almost instantly via the peanut butter flavored treats! I will definitely use Rover again!
Elisha
Its easy to navigate, my sitter and I communicate through the app extremely well, my sitter is amazing.
Nyasia
I was double charged and still haven’t recorded the refund yet.
Response from Rover.com | Pet SittingApr 24, 2026
We appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. - Mandy
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