Rover.com | Pet SittingReviews of rover.com

Expert care and great communication

This was the first time I used Rover and I was very pleased with the whole experience!! I loved my sitter she stayed for two weeks and my pup was very happy too!!! I will definitely use River again!

Rover app works well. I am not as tech savoy, so I learning.

Poorly run - takes way too big a cut from the sitters. Disgusting business practices.

Never use this application, your furry friend will be in danger

Terrible customer support. Our dog was badly abused and neglected during his rover care by a new sitter. Rover went blank and silent with no follow up. Super disappointing

I do not recommend working on this platform as a sitter. During a booking, I followed all instructions provided and did everything I could to resolve a difficult situation, including staying on-site for extended hours, making repeated attempts to recover the pet, contacting support multiple times, and following Rover’s guidance. I was told to call the police under certain circumstances, and that resulted in me receiving a citation while trying to handle the situation. The dog did well during the meet and greet with its owners present. However, once I was the sole handler, the dog had very poor recall, would not allow safe approach, and ran anytime someone tried to get close. This made the situation extremely difficult to resolve alone, especially since the dog was not responding to anyone other than its owners. Despite all of this, I received little practical support in real time. The owner was refunded, my account was permanently deactivated without a clear explanation, and I was not compensated for the time, travel, supplies, or money I spent trying to recover the dog. If you choose to work on this app, protect yourself. Get detailed information about the pet’s behavior, recall, escape risks, and home safety before accepting any booking. In my experience, this platform does not put sitters first under any circumstances. Regardless of how much effort you put in or whether you follow instructions, when something goes wrong, the sitter is left to deal with the consequences alone.

The family was very welcoming took time to listen to my concerns. Very nice and easy to talk to