Colleen
I did not have an extended stay
I did not have an extended stay, but was charged for it. The website does not offer adjustments unless you scrolling through trying to find some info. You can only request adjustments from the sitter but you have no control over your charges. Not liking the website
Response from Rover.com | Pet SittingMay 1, 2026
Hi Colleen, thank you for taking the time to provide us with your feedback regarding our site. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. Sitters do have the ability to set their own rates, however, if there was a billing error, we would be happy help. Feel free to call our Rover Support team at 888-453-7889 so we can look into this for you. -Lexie




