Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Jim
May 4, 2026
Sharky had a great time
Sharky had a great time with
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Gregory M.
May 4, 2026
UNRELIABLE people
I was trying to hire a dog walker since I was having surgery. The contacts promised to get in touch but I guess you could say, "ghosted." One did show up as I wanted him to meet my dog and myself. He walked my dog, I paid him, tipped him. Never heard from him again. UNRELIABLE people.
Response from Rover.com | Pet SittingMay 4, 2026
Hi Gregory, We are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -LC
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jon
May 4, 2026
Carly was great and rover interface was…
Carly was great and rover interface was easy to use and provided nice access to pictures of the visit.
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Rodney
May 4, 2026
First time using Rover was great
First time using Rover was great. Matt took great care of our dogs and our house. We have already booked other dates with other pet sitters. The app is easy to use and you can see the sitters and their reviews so you have peace of mind about who is caring for your pets in your home.
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Clare
May 4, 2026
Unreliable
Some of the people on the app are not qualified to look after pets no training anyone can join and write that they will be great with your pet. I searched for a pet sitter found one that was qualified and had a lot of clients and good reviews. On the day of her 1st appointment for meet and greet the day before she would be sitting. She just didn’t turn up no contact just no show, when I messaged and politely asked if she was still coming she was rude saying no, then cancelled us for the sitting the next day. When I went on to put a review on it wouldn’t let me. So if the sitters just don’t turn up and let you down last min and cancel the appointments on the app you can’t do a review of that person so the 4* review she had was false she could do this all the times but you can’t record that anywhere. I reported her to customer services who just said they would investigate. Nothing has been done. Edit: There hasn’t been an automatic review left on her review, I did also contact you about this with no outcome. I got generic email sent back each time.
Response from Rover.com | Pet SittingMay 4, 2026
Hi Clare, thanks for reaching out. We're sorry to hear about this and understand how frustrating that must have been. When a sitter cancels a booking at the last minute, there is an automatic record added in their review section. While a review can't be left as no services were rendered, we agree that owners should be aware if this is a pattern with a sitter, which is why we leave this record. We take situations like this seriously as professionalism is important to us. If you have any questions, please don't hesitate to reach out. Rover Support is available 24/7 at (888) 453 - 7889. -Brittney
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Harmon
May 4, 2026
Very nice although you guys need to be…
Very nice although you guys need to be more strict with the people on your app instantly taking everyone off platform! You are losing so much money. LOL
Response from Rover.com | Pet SittingMay 4, 2026
Hi Harmon, thanks for reaching out. We're glad overall you're happy with the service. Booking and paying on Rover is a requirement per our terms and service, and allows us to help if incidents occur. If you know of anyone trying to book off the platform, please don't hesitate to let us know. Rover Support can be reached 24/7 at (888) 453 - 7889. -Brittney
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Barbara
May 4, 2026
Great service
Easy to find an appropriate match .
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Kristine
May 4, 2026
Professional work,and immediate…
Professional work,and immediate attention if we needed ! Just a well organized group of individuals who help a variety of issues with pet care 👏🏼👏🏼👏🏼
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