Susan K.
We had never used a business like this…
We had never used a business like this and were very pleased with the quality of house sitters listed and Rover's security protocols. Would definitely recommend to a friend!

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Susan K.
We had never used a business like this and were very pleased with the quality of house sitters listed and Rover's security protocols. Would definitely recommend to a friend!
J V.
We used to provide services on Rover and recently signed back up, paid their $50 fee and haven't heard back and it's been A MONTH. I've sent several emails, tried the customer service chat feature and still NO RESPONSE. If this is how their service is, I wouldn't think that them dealing with issues with clients any better. They just ignore problems. Maybe think twice before being comforted by their promises. They run a simple background check but don't check anyone's education or experience. So basically if you don't have a record, you can sign up to watch someone's pets.
Response from Rover.com | Pet SittingMay 6, 2026
Hi there, thanks for reaching out about this. We're sorry for the frustration you've experienced during this process. We never want users to feel like they're being ignored. I've flagged your concern to a member of our leadership team who should be reaching out to you by email shortly. -Brittney
Stuart S.
I arranged for boarding for a few nights with Candice in Woking, she accepted my dates and suggested that we have a meet and greet which i agreed to, 1st time I arrived at the place and time only to receive a message that her dog was ill, so we arranged another date, I turned up and again received a message that her dog was still ill. Ok I get the dog is ill and wished her dog a full recovery, arranged another date. So again I turned up and the place and time, this time I had a message that she can no longer look after my dog, 3 wasted journeys, and then completely cancelled my booking which has left me unable to go on my holiday..... be warned this person is a time waster and will drop you at the last minute!!
Response from Rover.com | Pet SittingMay 7, 2026
Hi Stuart, we're incredibly sorry to hear about this and understand how frustrating that must have been. This does not reflect the experiences we want our customers to have when using Rover. If you have not already, please give our Rover Support team a call. They can be reached 24/7 at (888) 453 - 7889 and would be happy to assist with documenting this information for an internal review of the sitter, as well as helping you locate a new sitter if still needed. -Brittney
Brenda
Taryn was absolutely wonderful. I was worried about leaving my senior dog with a stranger but she was so professional and she was so good with scooter almost like a dog whisperer. Would definitely recommend!!
Gerri
Easy to navigate site and reach out to jobseekers. Responded quickly. All very professional and helpful.
Timothy D.
Amber is wonderful. Service with Rover, and by extension Amber, has been the most beneficial option for our dog, Chewy.
Clayton
I have been using Rover.com for our pets' care for years. I was so impressed with the service as a customer that I became a service provider myself. The service is consistent across platforms, and the service providers are well vetted.
Bianca
My cat sitter was very professional and kind and caring. She arrived on time and as needed and she followed proper protocol. My cat really adored her! Thanks again Wendy from Rover!