Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

35,369 approved reviews, newest moderated first

Bonnie
Jun 16, 2026
Update messages and pics
Update messages and pics
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Joan G.
Jun 16, 2026
We got pretty lucky
We got pretty lucky. We interviewed and chose the best fit
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Jill
Jun 16, 2026
Easy to use
Easy to sign up and find someone to cat sit. Excellent service from our sitter and it was very convenient for her. We will use Rover.com again!
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buccee
Jun 16, 2026
Drop ins for our cat.
First time using Rover for drop in visits for our cat. The first person we contacted was a scammer using Rover as a front. She had no reviews but she made her profile look nice so i contacted her. She immediately asked me to text her outside of the app. It was my first time so I did , she offered to do it for a fraction of the cost and then she ghosted us. STAY ON THE APP. We chose the next person last minute and she was great. She followed all instructions and the app let us know when she clocked in and out and she was able to text us back and forth but with a rover number so we didnt use our own numbers. She sent a report card after each visit with photos and a summary of our cat. Overall we would use Rover again because we dont have family that lives close enough to come daily or twice daily which is what we did and we dont know our neighbors. But STAY in the app. If you get bad vibes report them. Its not a risk you can take with your pet or your home.
Response from Rover.com | Pet SittingJun 16, 2026
Hi, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
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Michelle
Jun 16, 2026
Everything was great!
We had the best experience with “Rover” and “Emily B”. Emily was very quick to respond, ease our worries by communicating frequently and helpful by sending reassuring messages and pictures. We will definitely use Rover/Emily B in the near future.
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Fei
Jun 16, 2026
I asked for a followup call regarding…
I asked for a followup call regarding my withdrawal of report and request for a sitter i worked with to not be penalized for a concern that i have since clarified. Not only they went ahead and penalized the sitter, my request for explanation/clarification follow-up went unanswered despite multiple calls.
Response from Rover.com | Pet SittingJun 16, 2026
Hi Fei, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to make it right and meet your expectations. We encourage you to contact our 24/7 Trust & Safety Team at 888-727-1140 so we can get more information. -Lexie
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Jody S.
Jun 16, 2026
I needed to attend a wedding out of town, and take my dog with me...
Requests for boarding services were quickly responded to..yes or no...the provider chosen communicated promptly..and well...the boarding care was excellent, the provider friendly, caring, and professional... A really good experience..for all...
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Jill B.
Jun 16, 2026
We were able to find boarding in…
We were able to find boarding in someone’s home that was a perfect match for our frenchie.
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