Rover.com | Pet SittingReviews of rover.com

The pet was well cared for. Followed our instructions. Kept work area clean. But, most of all Ossiie (our sitter) is a trust worthy person. We felt our pet and home was in good care.

Danielle takes great care of my little ones. I don't have to worry when I travel. Daily photos are provided after each visit.

Great place and Kelli is the best!

The app was easy to use and quick. I have used Rover several times before and never had any issues. I prefer my dog staying in someone's home rather than a cage or run at a boarding facility.

I love rover for the most part. However, Kierra C will not be a boarder that I will ever use. After accepting my booking and being aware of my address at the time, she canceled my booking at the last minute. She claimed that coming to pick up my pet at my address (hotel at the time due to a recent military base move) made her feel uncomfortable. I asked Kierra on rover.com if she wanted meet her somewhere else nearby. After giving her a call to let her know that I would meet her in the lobby, there was still no response. A few minutes later, I noticed my booking had been canceled right before she was to pick up my pet. This was upsetting as she claimed she could see my address once I booked, which was the day before. People have schedules and lives to live and little to no communication can cause issued further down the road. The least she could have done was give me a heads up the day before if she felt unsafe. There was no customer telephone number to call and get a quick replacement. It took over an hour to find a new replacement and ended up pushing my plans back by a day. People have live events that they need to keep bookings in place or be able to modify the booking at the last minute without hassle. I pretty much received the run around with the chat bot.

My Luna couldn’t be happier with Sharon and the level of updates photos and care she gives is amazing attention to detail is key for her Luna just runs in like it’s a second home happy as can be 😊

We were able to meet the dog care providers before our dog stayed there- great opportunity. It was so nice to have our dog stay with a dog savvy family and we knew they cared about her!

The app is hard to use and slow to work. The sitters are slow to respond and often ghost the requester. Rover seems uninterested in improving because there have been little if any improvements in the last 5 years.