L L.
Rover.com was easy to use and provided…
Rover.com was easy to use and provided multiple options so that I was able to find the best fit for my animals.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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L L.
Rover.com was easy to use and provided multiple options so that I was able to find the best fit for my animals.
Cameron T.
Great user experience!
customer
I found Rover easy to use. Had good information on dog sitters and walkers. My dog sitter was great and I will use her again.
Lorraine
Tracy is caring ,experienced sitter. I recommend her and Rover this was first time using this service and will definitely use the service and request Tracy again.
Amy R.
Very reliable sitters....they give updates and pictures at every visit...Great communication! Sarah who did drop ins for me was very sweet...knowledgeable and pleasant..Highly recommend Rover!!
Geri
Javier was excellent. He sent us video and pics to assure us our boys were ok. I will use him again
Jesus is K.
Rover forces you to pay the holiday rate for the entire booking window, even if its only a fraction of the booking. They should consider the entire length of the session before applying the extea fees. Eg: Full fee for the holiday and a day before and after if the overall window is 8 days or more. Charge all days at holiday if overall booking is 7 days or less. Or something like that. By applying the fee to an entire booking raises the costs substantially in some cases. Rover also automatically closes your review if you start it and don't finish within 3 days. They should alert you before automatically closing it. We all have busy lives and things come up that take precedence but the pet sitters deserve to have a better process if someone wants to leave a glowing review. I wanted to take my time to write a well thought review for my sitters because they did an amazing job. I found out the hard way that my review was automatically submitted by Rover and they make no exceptions to allow me to post my review. Again, the people who are sitters deserve a better process. At the very least Rover should send an alert and let people know they only have 3 days once they start the review. Or allow posts outside of the review process.
Response from Rover.com | Pet SittingJul 17, 2026
Hi, thank you for taking the time to provide us with your feedback regarding our app, fees, and the review process. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Clarissa
Suzelande took such great care of my pup! They were patient, loving, and made sure he felt comfortable and happy. I appreciated the updates and knowing he was being treated like family. I would absolutely trust them to watch him again!