Jan
My dogs were well taken care of by Christy H.”
Great experience with Rover and Christy H.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jan
Great experience with Rover and Christy H.
Lynne
We are very pleased with our walker. However, your app can be a tad confusing.
Response from Rover.com | Pet SittingSep 11, 2026
Hi Lynne, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
BB
Rover was helpful in finding me the perfect sitter by providing reviews, background checks, and having the sitter’s profile with a pic and description of the sitter. The app is user friendly and I would definitely use Rover again!
James
WARNING They allow sitters to lie on their profile, they do not vet sitters and when you call them out for this they close your account. Be very wary using any sitters as the information they provide on their profile might be incorrect and rover do nothing to make sure it is correct. They don’t care about safety and if you raise a safety concern they close you account. I contacted the safety team about an issue and they did not care and put all the blame onto me and the end result was account closure after I called them out. BE WARNED
Response from Rover.com | Pet SittingSep 11, 2026
Hi James, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie
jacinth B.
Everything went well and our sitter Kim was absolutely amazing!
Anders J.
I came back to Rover and again it went very well
Andrea
I loved the ease of being able to pick my own pet sitter and the transparency of the reviews and costs. I had peace of mind while I was miles away from my dogs because of all the pictures and notes my sitter left me. This is an amazing app for those parents that are nervous about leaving their fur babies behind while they are away.
Virginie G.
La garde de mes chiens a été un cauchemar : l'annonce (en particulier la description des lieux d'accueil qui nous avait fait choisir ces pet sitters) était fausse de bout en bout : au lieu dune maison avec grand jardin cloturee de murs, la maison ne comportait qu une cours de 4m2. Devant prendre lavion quelques heured apres nous avons neanmoins laisse les chiens, le pet sitter nous ayant assure de ballades tres régulières.Les pet sitters incapables de garder un husky ont commencé a limiter les sorties et mes chiens ont commencé a uriner dans leur intérieur. La pet sitter a réussi a nous sou tirer 80 euros de plus que les prix de garde deja prohibition. Nous avons contacté rover qui au bout de 3 jours a fini par nous répondre et avons du trouver depuis l'étranger une solution pour venir rechercher les chiens et trouver une garde plus sérieuse On nous a répondu qu'ils étaient peu nombreux et n'arrivaient pas a tout gérer. Une honte vu les tarifs pratiques. Aucun contrôle. Le pet sitter en question continue dexercer sur leur site.
Response from Rover.com | Pet SittingSep 10, 2026
Bonjour Virginie, nous sommes désolés d'apprendre que vous avez vécu cette expérience avec Rover. Bien que cela ne reflète pas l'expérience habituelle sur notre plateforme, nous prenons les retours très au sérieux. Nous encourageons vivement tous les propriétaires à organiser une rencontre préalable avec le pet sitter potentiel ; cela vous permet de discuter des attentes en matière de soins et de communication, de voir le lieu où votre animal séjournera (en cas de garde au domicile du sitter), et bien plus encore. Notre objectif est de faciliter la réservation de services de garde de confiance, et votre expérience n'a manifestement pas été à la hauteur de ce que nous nous efforçons d'offrir. Nous vous invitons à contacter notre équipe Confiance et Sécurité, disponible 24h/24 et 7j/7, au +33 805 11 87 47 afin que nous puissions en savoir plus. – Lexie