Rover.com | Pet SittingReviews of rover.com

I am a 5-star sitter on Rover, but their platform actively penalizes responsible care providers. My profile explicitly states I only board small dogs under 15 lbs for service quality and safety reasons. Yet, Rover allows owners of 70+ lb dogs to send me requests. Because I declined these out-of-preference inquiries, Rover’s algorithm flagged my account with a "low follow-through rate" penalty and completely banned my profile from search results. To make matters worse, their customer service is terrible. It takes days to get a response even for urgent, simple requests like booking extensions or modifications during an active stay. When you finally do reach support, agents just reply with generic canned scripts and admit they cannot fix system errors. Rover penalizes sitters for sticking to safety limits and offers zero real support.

I found someone near my home and scheduling was easy!

I was able to find a couple of wonderful house/pet sitters with Rover. The booking was last minute due to a fire evacuation with my usual kennel. I could not have been happier with the people that I found,

Rover.com has a great system that makes it easy to find a pet sitter. The daily check in reports from the pet sitter provide peace of mind.

You can hand pick a sitter near you. Great service and I’ve used the same sitters month’s apart, people stay on and use the platform.

The walker I used. 1st time using the app and she helped give Rover the 5 stars. The booking process could be more straight forward, but my walker Annabel earned you the 5 stars.

Rover made it easy to find care close to home and quickly.

The sitter Katherine L was kind, considerate and friendly. Wren loved her!