Routine WellnessReviews of routinecos.com

I've been using the shampoo and conditioner for over a year and I can honestly say there is absolutely no difference. I'm going to use up what is left as it is quite expensive, but I won't be buying any more.

After experiencing hair loss I searched the internet for anything that could help. It’s soul destroying watching your hair fall out at any age but my daughter had also been experiencing this and she’s not even 18. Facebook was full of ads and Routine Wellness was the one that came up regularly (in fact there isn’t one negative comment on any of their posts strangely 🤔 ) so I purchased the bundle with large shampoo and conditioner in orange blossom and the free travel size bottles in coconut. Their terms state there is a 30 day money back guarantee if results were not as expected and you could get a full refund. As it’s quite an expense for the product, that was really appealing to me. Saw that they also add automatic renewals which I cancelled as soon as I ordered as this in itself is a bit of con as people might not read the small print and then have unexpected amounts coming out of their bank account! My self and my daughter gave the product a month and in that time found we were losing more hair in the shower and more in the hair brush! It left our hair flat (not soft or even stronger) and the scent of the coconut one was awful! It stripped my hair of its natural colour and shine. The hair felt really coated in the product but not in a good way. My daughter has completely different hair to me (hers is straight and thick) mine is wavy and thick and prone to frizz and she was also experiencing more hair loss and felt her hair was just flat and greasy feeling. I asked if I could return the bottles and they said I could but postage would be at my own cost. The only address to return them is in the US! The postage would be £35 in order to get £31.99 back! Routine have refused to offer free postage or a refund which is an absolute scam and goes against their money back guarantee. So I’m left with bottles I refuse to use due to them being just awful and I’ve lost £31.99! I’ve switched shampoo and already see less in the shower! Using OGX and my hair feels lovely. Less hair loss too. Anyone experiencing hair loss should avoid this company! There’s no quick fix and I know shed is natural and goes in phases but I think a month is a reasonable amount of time to trial a new routine and I felt these products aren’t it! Also didn’t feel using this would be a quick fix as I know you need to sleep well, eat a really healthy diet and get blood work done (all of which I’ve done) and this didn’t provide any strength to my hair and actually made my scalp red at the parting. Looking on trust pilot it seems lots of positive fake reviews have been removed and I’m sure if I posted my genuine feedback on Facebook on how these products create more hair loss they would also be removed. Avoid buying at all costs!

Bought shampoo claiming to assist with shedding & thinning hair which the marketing claimed it did. No improvements for me after 7 months of use. Interestingly nothing on the bottle about it being for thinning hair, makes me wonder if they are selling the same product for all sorts of issues. Disappointing.

Poor customer service. Parcel never arrived said because of my address which routine had confirmed right address. 10% refund all of 3 10p. 3 weeks in no package.they have sent another. Won't use again. Said I'm to raise a compensation claim from courier when my first package is on way back to them. Poor poor service

This shampoo smells awful. I gave it a shot for several months anyway and saw no improvement. It is really overpriced for the tiny bottles you get too. Also, watch out for their auto shipments. I couldn’t get back into my account to cancel and I was sent a second box. $80 for 4 tiny bottles and they will of course charge you to return it. It was a ripoff.

Routine did nothing to stop my hair loss. Very disappointed!

Hair went frizzy. Lack of lustre. Used two bottles of each. I hope my fair comes back to normal. Stopped using about month ago. There were good reviews but I did notice other peoples review were same as mine so decided to leave a review. My hair is curly and short now it’s frizzy and short very hard to do anything with.

Had a severe reaction to these products. Spoke to the company who advised to keep using it I will get used to it. BIG NO terrible attitude of customer service. Shampoo and conditioner. Make my hair lack lustre and was straw like texture. I would definitely not recommend this company or the products.