Routine WellnessReviews of routinecos.com

Used 11.10.25 until now 19.6.26. I have photos every wash of how much hair is shed. There has been no improvement 'what so ever' this shampoo has no benefits, in fact its worse than others as I strips you hair into a tangle. Finish these bottles and move on. I now use saw palmetto oil mixed with tea tree and rosemary oils after each wash as a DHT blocker and to moisturise and enrich then as im curly a keratin tich mouse to style. Routine lie. Fact.

This shampoo & conditioner made my hair shed. It was terrible I had to stop using this expensive shampoo which advertised thicker hair. I'm very disappointed plus out $49 + tax. This is so unfair. I'm 78 years old got the set in may and from day 1 my hair was shedding. Never again you don't have very good reviews on your product. Patricia Smith

This is the most inaccurate false advertisement this shampoo is so gross and expensive tried it once had to rewash my hair and throw out it was foul it wasn’t a coconut smell with vanilla that’s for sure don’t waste your money

After purchasing, my credit card details were taken and I had to cancel that as someone was trying to use it. This was the only time it had been used - so doubt a coincidence. Also, my hair began MASSIVELY shedding after using this product so will return to my original product that worked. Wouldn't trust this company at all.

Made no difference whatsoever! Would not recommend

I have used the shampoo and conditioner for about 2 months and have not seen any difference in hair shedding. They tell you to use it for 3-4 months, or even up to 6 months as recommended by dermatologists, to see a difference but their return warranty is only 30 days so the warranty doesn't even cover that period. The smell of the Coconut Vanilla is horrible and I can't even describe it, but after shampooing the smell lingers and gets worse. I contacted them but they would not even offer to send me a different fragrance, just said sorry it's been over 30 days so no returns or exchanges. Not worth the money I wasted on these products. Beware!

I purchased the Vanilla Coconut scent shampoo. When I opened the bottle of shampoo, it smelled like a chemistry experiment that went bad.I couldn’t use this product. The travel size samples of shampoo and conditioner smelled just as bad. When I contacted the company and asked what they changed I was told the scent was altered per customer requests. I find that hard to believe since I used this scent for over a year. The shampoo’s scent smelled like vanilla coconut back then. I will discard this product and will do no further business with this company. By the way, Routine Wellness can no longer claim that their products can grow hair per NAD (National Advertising Division).

My order was never shipped to my preferred shipping address since DAI Australia apparently does not leave parcels in Auspost parcel locker/post office (how would I even know this terms and conditions?!). My parcel was left in a depot that is very inconvenient for me for self collection since I work long shifts with basically very limited weekdays off. I Am going in circles communicating with DAI and Routine wellness support team and none of them is of help to my concern. I requested for a refund from Routine Wellness but the support person kept saying they can organise a replacement. I have explained that with replacement, my order will never be shipped to my preferred address and it will be the same pain I have to go through again! It has been very frustrating on my end..especially when there was also an error of putting incorrect shipping address for my order! I will never make any more purchase from this company again!!!!! My refund request has not been approved either! Poor delivery service/communication