Joyce
Product did not arrive.Been waiting for…
Product did not arrive.Been waiting for a month now..Ordered August 22.Has been deducted in my account but nothing arrive. Update: have sent a photo of evidence,however delivered in wrong address,this is not my door step,mine is at the top floor.
Response from Routine WellnessSep 27, 2026
Joyce, I've asked for your order number privately through TrustPilot. As soon as you give it to me, I'll provide you an update and a resolution as to what is going on. No customer should have to wait this long for a package, and I apologize for the experience and will make it right. UPDATED RESPONSE: Joyce, you've provided your email address. I've confirmed that the package was delivered and you can track it using the link below. There is also a photo of the package inside your building if you enter your zip. If you didn't get this package, please email us and we'll replace it right away. https://www.evri.com/track/parcel/H01SVA0062316760/details


