Routine WellnessReviews of routinecos.com

Absolutely atrocious shampoo. Very bad smell (nothing like the fragrance it claimed). Took forever to arrive and I wished it hadn’t. Any claim that this shampoo is good for your hair is nonsense. I felt I would have received the same result if I had washed my hair in methylated spirits. Lifeless straw-like and incredibly harsh. My hair fell out in clumps following use. I couldn’t use it for the recommended time because I would have gone bald. It was an extremely poor decision in my part to buy this!

I would give this company a -10 if I could. Bought this shampoo over a year ago. Bought 3 months worth and then cancelled. Today after a year they charged me for more product that I did not authorize. Texted and told them I did not want the product since I cancelled it a year ago. After getting the run around they have agreed to cancel it but will not refund my money. As for as I’m concerned they are scamming me for something I didn’t aurthorize. If you are smart don’t buy this product if you plan at some point to cancel because of any reason. There is nothing sacred as far as they’re concerned.

Don’t waste your money. I wish I had read these reviews first. I ordered the shampoo and conditioner, then read these reviews and tried to cancel the order within minutes of ordering. They refused to cancel the order even though the order had not yet been processed. Eventually the products arrived and they do not live up to the hype. There’s is zero scent of rose or anything else, my hair is lank greasy and lifeless, and tangles and breaks very easily, despite persisting with the products for 2 months. Total waste of money and poor customer service.

I bought Routine shampoo and conditioner in good faith after doing my research and reading positive reviews. Unfortunately, my experience was the complete opposite. After using the products as directed, my hair became thinner than ever. I contacted the company and was told I needed to use the product for at least a month to see results. I followed their instructions and waited the full month, but saw no improvement. When I reached out again, I was told I wasn't eligible for a refund because I was now past the 30-day window. It feels like a complete scam — no results, no accountability, and no customer support. Extremely disappointed and would not recommend this product to anyone.

It is advertised that shipment is within 24 hours. It has almost been a month and I have not yet received my order.😕😕😕 My order came two hours after I wrote the above review. The condition of the parcel in which I received it is in every way unacceptable. Unfortunately there is not a way to share the photos.

The shampoo and conditioner left my hair extremely dry, brittle and caused more breakage than other shampoos.

This shampoo & conditioner does not work for thinning hair. I have used it for over a month now and no results. I contacted the company for my money back but they declined saying I was over the month in using it. It also dryer my hair out and it felt very strawrey. Not happy

My hair falls just the same even after 3 months of constantly using Routine wellness. No any progress so far.