RoomifyReviews of roomify.com

I was very skeptical from ordering from Roomify due to the reviews concerning late shipping, but Roomify was the only place that had the comforter design I wanted, so I took a risk. I ordered July 31st and received my comforter and sham today, August 2nd. I’m very glad it came so quickly! The comforter is not like a typical down, fluffy one, it is a bit more flat, at least straight out of the package. The material is definitely made from synthetic fiber instead of a softer cotton.

Ordered the dorm essentials set for my son even got the 2.5” gel mattress pad ordered, but my son moves in in 5 days and they still have not shipped it. Customer service agent was friendly but answered as if she was put out at answering my questions, but she sounded like she works at home and although pleasant, it will be a long time before I place another order from you guys.

I had to wait 4 weeks for my bundle to arrive. Roomify sent an update on why it was taking weeks for the bundles to be shipped and delivered. In the email, roomify said I my bundle should be shipped in two weeks, but it took a little longer. When I received my bundle my pillow had a hole in it. Other than that, the bundle is great!

Do no buy from this place. We placed our order on July 18 and the website said they would ship in 3-10 business days. They charged my credit card on the day we placed the order. We have not received anything or a shipping notice. Now they won't respond to email and their phone system is "down." Supposedly they are a small company and use this as an excuse to be dishonest and unethical.

It took over a month for my bedding to come when i orderd and paid $50 for a comforter and i recived a single sheet. 😡 I leave for college in 9 days and now i have to scramble and buy more bedding because i was sent the wrong order. Super stressful.

2 weeks???!, it's been 3 and still do not have my order!!! Tried calling and the phone system is down? Really?;!?!!?

I was really excited about my order from Roomify. My order was taking a while to be shipped and I found out it was because they were changing their mattress toppers. I requested for my order to be sent without the topper so I could receive it on time. Well the date that they said it would be shipped did not happen instead it was shipped 5 days later and because of that my order would not arrive on time. I had to cancel my order and shop last minutes for my dorm which was really a bummer.

Horrible customer service. Ordered a bundle and only received the comforter. Called several times and am given a different answer each time. 1 week later and still have not received the remainder of my bundle nor can they tell me when I will. Very disappointing. I would NOT recommend Roomify.