Rome MDReviews of romemd.com

Wanted to order total relief, but something felt off so I backed out before purchasing because they pressed to add additional products. Now I see a charge on my bank from RomeMD. Complete Scam!!!

I ner ordered anything from this company ands yetmy credit card was billed for products I would never use. Don't know how this happened, but I am really tired of these kinds of charges and junk I will never use. FRAUD!!!!!!!!!!! DISPUTED THE CHARGES AND WILL NOT PAY FOR ANYTHING I DID NOT ORDER!!!!!!!

Refund I would like a refund i just wanted to order the magnesium thingh for your knee. I just ordered it

I tried to order from their website. It said there was an error with the transaction. A couple days later I got a fraud alert from my bank. I did not recognize the name of the company. In speaking with my bank I was told they had tried 3 times to send the order through my account. I reported it as fraud. It was also twice as much as I would have spent. Now I have to get a new card. I will not buy this product from their website again. I did get it from another vender so if I want it I will get it from there. It is now 4/7/26 and I am still going back and forth trying to get my refund. The representative has been very polite and has promised to make this right for me. Since my bank closed that account it has been a lot of time on my part to get all the auto pays I have reset. I appreciate the representative staying with this issue and promising to send my refund. It says something that they are willing to work with me to ensure I am satisified. Hopefully this will help them to be more up front when they use other vendors to process orders, and that they will do it correctly

I placed an order with Getheyfra.com for 2 jars of “Total Relief” cream, cost approximately $70. Before the order went to stage 3 ‘complete order’ I was forced to watch a video, approx 8 mins, then another video. It warned me not to back out at any stage as this COULD result in double charging. After 15 minutes I backed out and checked my bank account and there was a charge for $240.82 pending. I have contacted my bank and am now waiting for their help. I will now need to cancel my credit card. What a hassle, needless to say I will not be using this company again!

I have never ordered from you and I have been paying monthly. I want my money returned and never charge my account again. Please acknowledge this contact or I will have to report you. Jenifer Peterson P.O. Box 1527 Borrego Springs, CA 92004 760-895-8514

Here we go again he's just these people are still starting for time they just sent me a thing saying they're going to refer me $9.95 for the postage I refuse that item that they sent me that merchandise it's on their way back to them with the refusal to accept notice. Be warned people they do anything they can they can to keep from giving your money back, don't be don't be caught up in a situation like mine. I don't believe for a minute that their business is that that busy that it would take that long to honor a cancellation notice and ship the order anyway. And each time I try to contact them they wait until I submitted another complaint through trustpilot in the hopes that they try to straighten their business out and and take care of their customers wishes and not try to stick them with orders they don't want after ordering and now through lies. Update What do you know I just checked my email at 12:35 a.m. and Rome MD returned my money yay yay yay!!!!! I hope this has been a lesson for them not to treat customers that way each and every one of us matter and I request should be recognized and not be dependent on your whims whether you want to return money and certainly don't double the order when it's supposed to have cost half that much but you charge them double and if they cancel an order honor it this has been an ordeal and I'm glad it's over with and all the rest of you God bless and be warned to be wary of any company with such trade practice

The customer service agent with the name AG helped me today. He was Great! I was a bit frustrated but he was respectful, friendly, courteous, and gave very thorough answers to my questions and concerns. He was patient, which can be difficult in my perspective, and never interrupted me. He also sent me a followup email I requested, after we talked on the phone. I know he is a true professional and just doing his job, but he deserves a bonus $ - he is a great employee that HiRelief needs to keep! Thanks AG! - happy customer here - Cheri