RockerRagsYour destination for music inspired fashion from your favorite brands incl. Chaser, Recycled Karma, Lauren Moshi, Daydreamer LA + more
RockerRags (rockerrags.com) has 44 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lena M.
Bought this shirt for my son in law for Christmas and he absolutely loves it! Great quality shirt and the print was perfect. Thank you!
Response from RockerRagsDec 29, 2024
Thank you very much for your order and for taking the time to share your thoughts with this review! We sincerely appreciate it and hope you have a wonderful new year.
Mike F.
Extremely disappointed that I did not get the shirt I ordered. It shows in stock. If I wanted the shirt I received I would have ordered it.
Response from RockerRagsDec 19, 2024
We're very disappointed to hear this as well, as this shirt was fulfilled by the manufacturer, on our behalf, as referenced in BOLD in the product's description. We double checked to make sure we ordered the correct item, from the manufacturer, for this customer, and everything on our end was correct. After tracking this order, we discovered the customer had this shirt in his possession for 2 days before writing this review, and within that time, he made no effort to contact us to alert us that he had received the wrong item. If he had contacted us immediately, we could have worked with the manufacturer to get him the correct item reshipped to be received in time for the holiday. Therefore, we are now left with a bad review because of lack of communication from the customer. As you can see from our other reviews, when customers reach out to us with issues, we work very diligently to go above and beyond to rectify any errors or issues.
kimberly
my five star review is for customer service. I placed an order and then realized it would not arrive on time. The customer service representative was super helpful and polite even though i ended up cancelling the order. I will shop here again!
Response from RockerRagsDec 18, 2024
We're really happy to hear that! While we're sorry you had to cancel the order, we're delighted to hear that you had a positive experience overall, and we're looking forward to receiving and shipping your next order!
Rick
Never received. Tracking shows a line from CA to Midwest and for past four days says “arriving late “ I know that, need to provide a delivery date based on courier data. I might love the merchandise if I get it. Seems that would be a better time to survey.
Response from RockerRagsDec 10, 2024
We're very sorry about this. This is definitely the fault of the USPS - we don't know why there's an issue here. We understand your frustration, however, we did track the order ourselves, and it definitely said that it's en route to you.
Michelle
Timely and nice quality.
KATIE R.
Your shirts are so soft and beautiful
Response from RockerRagsNov 3, 2024
Thank you!
Carrie M.
Great product, and customer service
Response from RockerRagsOct 23, 2024
Thank you, Carrie!
Keith K.
High quality T-shirts. Communication was great. I am extremely satisfied. Will purchase from Rocker Rags again.
Response from RockerRagsSep 26, 2024
Thank you very much, Keith. We sincerely appreciate your order and for you taking the time out of your schedule to write this really nice review.
