RoboFormReviews of roboform.com

Response from RoboFormSep 2, 2025

Thank you for taking the time to review RoboForm on Trustpilot. We appreciate your feedback regarding data storage concerns. We wanted to clarify how our security model works. With RoboForm's zero-knowledge architecture, your data is encrypted with your own secret key before it ever leaves your device. This means that even we cannot see your passwords or personal information - it's not stored online "in the clear" but rather as encrypted data that only you can decrypt. You can learn more about our security model at https://www.roboform.com/security That said, we understand you may have a preference for local storage. RoboForm does offer the option to turn off auto-sync entirely, keeping your data stored only on your own devices. You can find instructions on how to do enable this setting here: https://help.roboform.com/hc/en-us/articles/115005524988-How-do-I-turn-off-automatic-sync

Response from RoboFormSep 1, 2025

Hello Rix, thanks for letting us know. Glad we could connect directly. As mentioned, this is an easy fix: 1. Open your browser and click the RoboForm extension icon. Click the 3 dots in the upper right corner of the extension's menu, then select "Settings." 2. Select "Log In & Security" from the left column. At the bottom under "Auto-lock conditions" you can choose how long RoboForm waits before automatically locking after inactivity. If you don't want to enter your Master Password at all, select "Never (RoboForm will remain Unlocked)." NOTE: If you do want RoboForm to lock but don't want to type your Master Password, enable Passwordless Unlock and select your preferred method, including biometric: https://help.roboform.com/hc/en-us/articles/36939013647629-How-to-Enable-and-Use-Passwordless-Unlock