Roamingmood Reviews | Read Customer Reviews of roamingmood.com

Roamingmood Reviews | Read Customer Reviews of roamingmood.com

Roamingmood reviews

315 approved reviews, newest moderated first

Lilian C.
May 12, 2022
Great Customer Service
Lenny at ext 400 was very helpful and provided me with great customer service. I will certainly use this booking site again.
Response from RoamingmoodMay 13, 2022
Dear Lilian, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Lenny. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report
gary R.
May 10, 2022
I had princey and she was great!
I had princey and she was great!
Response from RoamingmoodMay 10, 2022
Dear Gary, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Princey. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report
Jennifer B.
May 10, 2022
Bait and switch, zero stars, do not recommend
If I could I would give zero stars. Yes they were professional on the phone, however they sold me a ticket that did not exist, then suggested “what they could do for me” was to sell me a ticket with a 60 percent mark up. Classic bait and switch.
Response from RoamingmoodMay 10, 2022
Dear Jennifer, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and along with Voicemail we have sent an email as well to contact us . We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at [email protected] anytime. Regards, Roamingmood
Report
Dave
May 5, 2022
Greetings Travelers !
Greetings - I am a frequent flyer of many years, have traveled the world and stateside since mid 1990s. Have used agencies and present day online self-service apps and services. I came across Roaming Mood via online flight select which transferred my search to airline partner Roaming Mood. At first I was skeptical; I never heard of the business. I continued the reservation process because it was easy. Once I confirmed the reservation I received a call from a very nice and polite young man. Steve x409 walked me thru the process and carefully explained how his business ensures the reservation to confirmation to ticket phase flow thru. I was delighted to have a human agent acting on my behalf. Roaming Mood are consolidators for the airlines. They buy bulk tickets and resell at a discounted rate + you get personal assistance! Two thumbs up, one for Steve x409 and one for Roaming Mood. Last thought; be patient, tickets will arrive within 24 hrs and at the exact dollar your expect. Dave from New Hampshire
Response from RoamingmoodMay 6, 2022
Dear Dave, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Steve. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report
Kendra
May 3, 2022
Dave was very helpful in booking flight
Thanks for ur help Dave
Response from RoamingmoodMay 6, 2022
Dear Kendra, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Dave. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report
Renata G.
May 3, 2022
Max was my travel agent and he took…
Max was my travel agent and he took care pf everything for me. Excellent professional.
Response from RoamingmoodMay 6, 2022
Dear Renata, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Max. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report
David B.
Apr 30, 2022
Hesitant but satisfied
I was a bit hesitant with the booking since I had not used an airline ticket consolidator before. Overall, the experience was helpful, good follow-up, and next...to see how the airport check-in goes with these tickets.
Response from RoamingmoodApr 30, 2022
Dear David, Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report
Kristine O.
Apr 30, 2022
Steve was very helpful and thorough
Steve was very helpful and thorough. There was some confusion as to the price for my tickets, but he found an alternate return fare that was more in line with the price that I needed. He was very polite and helpful and I’ll definitely be using him again in the future.
Response from RoamingmoodApr 30, 2022
Dear Kristine, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Steve. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
Report