Roamingmood Reviews | Read Customer Reviews of roamingmood.com

Roamingmood Reviews | Read Customer Reviews of roamingmood.com

Roamingmood reviews

315 approved reviews, newest moderated first

AngelRima
May 20, 2022
Lenny Philemon was very patient and…
Lenny Philemon was very patient and helpful, made everything clear and easy with the booking.
Response from RoamingmoodMay 21, 2022
Dear AngelRima, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Lenny. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
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Diana M.
May 20, 2022
It’s a scam
It’s a scam. False advertising! I just booked round-trip flights that were supposed to be $280 R/T advertised this morning on the Roamingmood website. AFTER I submitted my credit card information, I received an email saying that my flights were booked but pricing could change up until the time they actually issue the E tickets. I immediately phoned customer service and was told that the “basic economy” tickets were already sold out, and all they had available were “main cabin” tickets for $519. I told them to cancel my order, but now I’m nervous they have my credit card info. Unfortunately, it’s a scam. Beware!
Response from RoamingmoodMay 21, 2022
Dear Diana, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and along with Voicemail we have sent an email as well to contact us . We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at [email protected] anytime. Regards, Roamingmood
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Anabel M.
May 19, 2022
Lenny was very helpful
Lenny was very helpful , he will do everything he can to give you the best deals and best customer service experience. Thank you Lenny I will definitely be calling you again in the future I wish everyone will help like he does . 🙏❤️
Response from RoamingmoodMay 21, 2022
Dear Anabel, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Lenny. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
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Olga M.
May 17, 2022
Once again I am totally satisfied with…Excellence
Once again I am totally satisfied with the prompt attention and courtesy which Princey shows her customers. I call and she comes through. Thank you Princey for your excellent service. Olga Martinez
Response from RoamingmoodMay 21, 2022
Dear Olga, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Princey. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
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Derlin B.
May 16, 2022
My experience with roamingmood was…
My experience with roamingmood was great,they give you explications for all and they are very care of me. I think i will renew contact with you Bests
Response from RoamingmoodMay 16, 2022
Dear Derlin, Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online. Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here. We would be looking to be of service for you again. Thank You Roamingmood
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YBella A.
May 15, 2022
Lenny was very helpful
Lenny was very helpful, he strives to give you the best deals and best customer service experience. Thank you Lenny I will definitely be calling you again in the future.
Response from RoamingmoodMay 16, 2022
Dear Ybella, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Lenny. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
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Joi M.
May 13, 2022
Max provided exceptional customer…
Max provided exceptional customer service.
Response from RoamingmoodMay 13, 2022
Dear Joi, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Max. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
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Byron F.
May 12, 2022
Professionalism A1
Hi, I would like to thank Jay for assisting me with my travel needs. He was awesome. Jay was extremely thorough with what I needed and very professional. Thanks again Jay!
Response from RoamingmoodMay 13, 2022
Dear Byron, Thank you for the kind words. We’re delighted to hear you received the assistance you needed from Jay. Feedback like yours helps us on our support process as it’s an indication of what we are doing right. We appreciate your taking the time to share your experience with us here. We look forward to assisting you again should you need our help. Thank You Roamingmood
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