Roadrunner FinancialReviews of roadrunnerfinancial.com

Above and beyond! Great customer service, kind and knowledgeable. My dear, she was able to give me a solution . Even thinking out of box!!! Thank you very much 🙏

Great streamlined process. Doesn't get any easier. Thank you.

The payment portal is a constant pain in the a$$. I try to use it and it tells me it’s the wrong email every time. Then I call and get hung up on repeatedly. My favorite so far has been going to the payment portal on the 18th of January when my bill was due the 22nd and it not working then calling over and over, mailing a letter asking why I can’t get a person on the phone or the online payment to work. When I emailed I got an automated response the first four times. Finally on February 9th 2024 I get an email so I call and get a live person that doesn’t hang up only to be transferred to a rude guy. Rude guy then tells me that they are going to charge off my account. If you’re not going to provide a consistent way for people to make payments you shouldn’t expect to be paid.

I work with numerous finance companies and Roadrunner is by far the easiest to work with. Ease of application and the speed of replies far exceeds other companies. Agents are very friendly and knowledgeable.

Very easy to work with, fast approvals with minimum stips. Fast funding.

I love how easy and user friendly the website is!

Shanice was top notch. She was informative and detailed in her explanation of what needed to be done to fix my problem. While going through everything we found out the email I had was no longer valid and part of the reason I wasn’t receiving emails. She fixed that while we were on the phone. It was excellent customer service and I thank her for her help during this rough time in my life. It is appreciated as are you, Roadrunner Dan Wrider

The process of using your financial tools is always easy and if I have an issue your employees are always helpful. Thank you for making my job easy.