RoReviews of ro.co

Roman has excellent providers. Patricia McMorrow, NP delivers first-rate healthcare. They are all conscientious, responsive, and helpful.

Super fast shipping Nice people to deal with

I will give that lower star because I still haven’t received my pills still waiting

The service was quick easy and discreet. The treatment is effective and my wife has been very happy with it, and so am I.

I was not aware that I would be billed following a renewal of my subscription. This is very frustrating and given the unexpected and immediate significant debit from my account immediately after my check-in was complete makes me upset. This fact was not highlighted during my talk with the provider. Further, my account was previously on a refill by request and historically has been refilled on a monthly basis, but for some reason following my check-in I was charged for a 90-day refill. Again, these details were not discussed and is very upsetting and is not appreciated.

I use to have a good experience. However for the first time, I was forced to order 3 months supply at a time. I ordered the expedited next day shipping and 3 months supply for a very large amount which was charged immediately on the 16th of Oct. I did not receive my package on the 17th as promised so I reached out via email because that is the ONLY way they will respond. I was told give it 2 more days so I reached out on the 20th. I was told the status changed on the UPS site. This is where the customer service goes south. Instead of contacting UPS and hearing what I heard from UPS, they told me to wait until the 23rd and THEN RO will take a course of action. They failed to deliver what I ordered and all they had to do is make a phone call. I understand delivery may not be their mistake however NOT insuring the packages and NOT communicating with UPS is the issue. I have been ordering from there for 2 years and it is great when there are no problems. When there is a problem.... Good luck. $770 life lesson learned. They failed on their promise and customer service. I found another company that will deliver and is cheaper by 20% with free shipping.

Hello thank you

Fast services.