RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Phillip D.
Everything about this is so easy and simple. Also the doctors are so easy to reach if you have anything at all you need to discuss with them, and if they don’t answer right away, they are very prompt in responding! Took care of my problems!
Tracy D.
Awesome product
Joe
RO, thank you for helping with my issue and being very concerned and attentive to my situation...I appreciate the time you have taken to consult with me and your keeping touch with me to answer any questions or concerns. You are top notch in my book and coming from me that is saying a lot. 👍👍👍👍👍....thanks again RO
Cenk's Raging E.
Affordable, discreet, knowledgeable. I have been using Ro for around 2 years now and love the service.
Erika W.
Getting latisse via Ro was easy. It really works, I've personally not had any side-effects and it's been priced reasonably, and it's always come to me on time.
Roberto
The initial lab was easy and issue free but getting the prescription was a pain No customer service to speak to and the wait was off the charts. When there was a shortage all they said was to go to another pharmacy. I would never recommend, worst experience ever. They are quick to take the monthly payment but it's impossible to get a response. I cancelled the service after 2 months because I could not find a pharmacy that had the product and they were unwilling to provide support other than the canned robot response. All I wanted was a pause in service while the prescription came back in stock.
Response from RoAug 5, 2024
Hey there- I'm sorry to hear this was your experience with us. We appreciate you taking the time to leave a review and will take your feedback into consideration.
Jayson H.
I was a Ro subscriber for a brief period of time and did not have a good experience with the service. I lost coverage for one form of semaglutide due to insurance changes. When I contacted Ro they said I was a good candidate and enrolled me in the program. Although I repeatedly provided my history and background, and the fact I had been on 2mg dose of Semaglutide previously, they still insisted I start on the 0.25mg dose "per the protocol". So I can easily state that if you are anywhere outside their protocol, then Ro isn't for you. I never communicated with the same provider twice, be it an RN or a prescriber. Some of the communications showed a distinct lack of training and education on the part of the Ro employee. I haven't tried any of the competitors so I cannot speak to their services, but I can say Ro misses the mark
Mary Ann G.
I love not having to go into an office. Find parking. Pay for parking. Feeling a bit vain. I'm not young. Or tennis bracelet type. But since I started using the product my skin has improved greatly. Very affordable
