Anita T.
I signed up for delivery every 3…
I signed up for delivery every 3 months. Then after only 1 month they sent me another shipment, the website NEVER sent any notification prior to shipping...they just sent a notification AFTER payment has been made. 1. Not sure why they sent me a shipment only 1 month after the last delivery 2. NOBODY responded to questions. NO chat window, and message is promised to be replied within 1-2 days, while I sent them message to cancel the order, of course I got another email with notification the item has been sent. Be careful with this provider! make sure you know what you signed up for!
Response from RoNov 12, 2024
Hi there- I'm sorry to hear this was your experience with us. I am reaching out to get more information from you so that we can look into this.



