RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
DOUGLAS P M.
I was charged twice. The site read I would only be charged the initial but then I was charged again. Not happy.
Response from RoSep 28, 2026
Hi Douglas - I'm going to send you a request for more information so I can look into this closer for you! In the meantime, here is a link to review all of our prices of Membership and treatment: https://ro.co/weight-loss/pricing/
Collins
Excellent communication, product and delivery!
Kimberly Y.
I would like to be able to respond directly to the prescriber.
Alexandra N.
The intake was easy and direct with very little complications
Janice
Its only the beginning. Hard to rate properly
Ydalys L.
Didn’t not advise me I would be charged for trying to learn more about what the costs were for this
Response from RoSep 28, 2026
Hi Ydalys - I'm going to send you a request for more information so I can look deeper into your concern. In the meantime, here is a landing page that reviews your costs more in depth for full transparency: https://ro.co/weight-loss/pricing/
Leslie L.
First there is no way to talk to anyone. So that right there is terrible. Second you offered me a special of $39 for the first month which you charged my card and then you charged it another $149. Third I can’t start taking the pill until October 20th and cannot figure out how to delay my shipment. I spent an hour trying to figure this out.
Response from RoSep 28, 2026
Hi Leslie - I'd be happy to help assist you with this! I'm going to request more information from you so I can look into your account. Either from the Ro App or the Ro website after logging in, hit "support" then click the treatment you'd like to discuss further and "start a new conversation". That will get you in direct contact with the Nurses and support team.
Lois S.
Great response time, great service and communication
