RoReviews of ro.co

3.97,254 reviews
Pharmacy & Medicine

About Ro

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.

Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: ro.co
Website: ro.co
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ro reviews

7,254 approved reviews, newest moderated first

Jessica R.
Oct 23, 2026
They overcharged me and I had to cancel…
They overcharged me and I had to cancel my subscription. The service is terrible there’s no one to speak to. It’s all AI!
Response from RoOct 23, 2026
Hi Jessica, I'm going to ask you for additional information so I can look into your charges. After logging in you can hit "support" then click the treatment you'd like to discuss further and "start a new conversation". That will get you in direct contact with real live people - your Ro practitioner, nurses and Care Team are happy to help answer any questions.
Diane
Oct 23, 2026
Let’s move
Very quick decision making & assistance
Carter
Oct 23, 2026
WOW!
WOW! Thank you very much! It was so easy!!
Farah
Oct 23, 2026
Very easy understand the process thanks
Very easy understand the process thanks
Doug S.
Oct 23, 2026
I thought it was 39.99 then I get…
I thought it was 39.99 then I get charged 149.99 and also 39.,99. You deceive the price I thought I was getting. Very unhappy that I was charged twice!!!!!
Response from RoOct 23, 2026
Hi Doug, I'm so sorry for any confusion caused by the pricing. Medication costs are not included in the Ro Body Membership fee. This link provides some additional information about what you can expect as far as charges for the medication and the membership fee: https://ro.co/weight-loss/pricing/ I've requested additional information from you so I can help clarify costs.
Deborah M.
Oct 23, 2026
Easy to use Ro
Easy to use Ro. Provides a quick response!
Barbara
Oct 23, 2026
The process seemed complete and timely.
The process seemed complete and timely.
Alicia D.
Oct 23, 2026
It was easy to navigate and order…
It was easy to navigate and order medication without the hassle of finding a provider to get approved. I’ve already been on glp-1 but with my insurance I had an issue finding a dr. This was a pleasant experience.

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They overcharged me and I had to cancel…

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They overcharged me and I had to cancel…

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