RoReviews of ro.co

I started with the company 3 weeks ago. I really liked the service, and the app to keep up with your progress. Once it was time for a refill they ask about insurance. I wasn't using my insurance i was paying out of pocket. I submitted my private insurance info which is BCBS but they messaged me after and asked me about my Tricare thru VA. I explained to them i have benefits thru VA. Well they then tell me. I can no longer use there services because of some rule with VA. So you mean to tell me you couldn't have provided this information before I paid my money. I'm not saying they're scamming but do all verifications upfront so this doesn't happen to someone else.

I had no idea how easy it could be. Start to injection under 48 hours!

The constant feedback & recommendations are incredible!

Ro made getting started my weight loss journey easy. With fast responses, knowledgeable staff and affordable options. I know that Ro has my back through this process.

So far amazing , not only did the doctor ask me questions , but also gave me a plan , instructions , & if anything need . Communication is easy , I got my package within 3 days. It was package nicely , kept vials cold, along with all the other supplies , I tried all the other websites and this is the one who messaged me right back . Easy process so exited for my journey thank you RO

Terrible customer service. Expensive "membership" fees charged to your credit card monthly before shipping. Cost of Rx is extra. Many other suppliers offer same services at much more competative cost and better customer service. Customer service ran me around in circles Ask a question multiple times and they give answers that do not address the question. Just rhetorical comments from their web page. I actually thought most of them were dumb bots. My monthly fee needed to be cancelled by the 25th of the month or it would auto bill to my credit card. My shippment was on the 26th. So when I cancelled they did not ship my meds last minute So now I will run out. Terrible company to do business with. Look at all of the reviews Many like mine I asked that they ship earlier so I would not be billed the extra month . They refused.

Never was told or saw anything about a $145 charge after the initial $94 charge for the medication

Ro made my decision to get serious about weightloss super easy! I felt empowered right away!! Ro getting me started so quickly and easily gave me the boost of confidence I needed to get started!