RoReviews of ro.co

Wonderful company From had to tow literally great customer service as well. Products are through the roof.

Great option for a simple,effective, super fast acting, little to no side effects. I've tired 5-6 diff company's. Hands down this place is best. 1 quality of product 2 price 3 on time 4 super easy app with ability to fully control every aspect of you medication within seconds without needing to speak to anyone.. (Unless of course you want to, then there on too if things within mins or less

The nurse practitioner I met with was professional and helpful. Everything after that was a mess. Here’s the timeline: • Met with my provider on a video call. We discussed medication options and she decided a different GLP-1 would work better for me. • She sent me a link and told me to click it to update my treatment preference. I did exactly that. • I messaged support to ask what happens next, since nothing was clear. • An AI assistant closed my request and labeled it a “refill,” which it wasn’t, I hadn’t started anything yet. • I had to message again to get a human. The Medical Coordinator then told me the link my provider sent was the wrong one, my treatment visit had been “closed,” and I need to redo the entire visit. So: I followed my provider’s instructions, your system closed the visit, your AI closed my support ticket, and now I’m being told to start over. At no point did anyone follow up with me proactively, I had to chase every step. The clinical side seems fine. The operational side needs serious work, and using AI to close legitimate patient questions is a bad look for a healthcare company. Two stars because the provider was good. Otherwise this would be one. Edit: Now an entire month later they never reached out to me, it definitely seems like this was a response to try and make it so trustpilot would take my review down since it started a 2 day timer for me to send contact information they already had.

The thorough questions asked, promptness in further info needed to the questions. Makes potential patient feel like company is trustworthy in truly helping them start their weightloss journey/adventure.

I gave you my credit card number and then someone hacks my card took over 900 dollars and I still haven’t received my meds

My experience is great

I have been using the skin product for three years and I definitely see a huge improvement over the years. At first just a small improvement then it hit hard. I am 77 years and look 60, no one believes I am in my 7's.

Everything is online