lush G.
do not allow them to charge your card
I was deceived by their advertising stating discount on medication followed by a membership which I don't remember joining. they said my card would not be charged till delivery of medication. now been told the payment they charged my card is the membership fee which they say is non-refundable. I end up with nothing .
Response from RoJun 24, 2026
Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We’d like the opportunity to learn more about what happened and review your concerns further—we’ll be reaching out directly for more information.



