RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Marie W.
Worse experience over charged and wasn’t listened to request. Would never use
Response from RoJun 25, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. We’d like the opportunity to review what happened and better understand your concerns. We’ll be reaching out directly for more information.
Michelle S.
It said the first payment is 30 something and they needed that right away so I gave that to them and the next payment would be $100 and something but then they wanted that right away too so why does it say the first payments 30 something I haven't received anything I don't even know what's going on I'm lost They took my $39 and I haven't received anything and I never got it back
Response from RoJun 25, 2026
Hi there. We’re sorry to hear about your experience and understand the confusion. The initial fee covers the medical evaluation process, while medication and ongoing membership costs are separate if you move forward with treatment. We’d like the opportunity to review your account and provide more clarity on the charges and order status. We’ll be reaching out directly for more information.
Linda O.
Wow! Talk about a wonderful customer experience! From starting off the application, to wonderful doctor support, to the swift delivery of product…this has been an absolute dream! I’m so very thankful to all involved, including Dr Omar for helping me find the best treatment option for me! Thank you!!
Kirby P.
Great evaluation !!!
Gamer
Easy, straightforward and fast.
Consumer
thorough health history taken; displayed of glp-1s I can buy; meds arrived within 3 days; instructions easy to read and understand
Bertha G.
Had a very pleasant experience with Ro! Highly recommend!
Rosemarie R.
The process to become a member and receive the first month’s supply was easy and seamless. I took my first dose from the Zepbound KwikPen two days ago and, incredibly, my appetite has been in a diminished state. I look forward to the journey of losing 25 stubborn pounds on this program.
