RoReviews of ro.co

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. Medication pricing varies based on the prescribed medication and dose, and members are not required to increase their dose if they're seeing results on their current one, so pricing may remain the same. For members using insurance, copays can also be as low as $100 per month, depending on their plan. We strive to be transparent about our pricing, and full pricing details are available at ro.co/weight-loss/pricing before purchase. We appreciate your feedback and will share it with our team as we continue working to improve the experience.

Response from RoAug 4, 2026

Hi there, Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing We'd like the opportunity to review your concerns further, and we'll be reaching out to you directly to see how we can help.

Response from RoAug 4, 2026

Hi there, Thank you for sharing your feedback, we're sorry to hear this happened. We'd like the opportunity to review your account and the charge you referenced to confirm what occurred. The $888 charge is typically for the 12-month Ro Body membership plan, which requires confirmation during checkout before the charge is processed. We'll be reaching out to you directly to assist and work towards a resolution.