Janna A.
Packaging and service
Packaging and service

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Janna A.
Packaging and service
David C.
I started the process with the impression I would get the Wegovy pill for $39 month. I found out later in the process that I was rejected for that and would only be eligible for the injection that cost $238 for 2months.
Pamela
Very misleading with pricing especially membership fee. I received an email stating that I could save money if I get the 12 month membership for $75 a month. I accepted then the following month they took the entire amount for the 12 months at once. I receive a monthly amount once a month to live off. Not to mention the billing 2 times a month for $149. Beware consumers
Response from RoAug 19, 2026
Hi there, we’re sorry for the confusion around the membership pricing and billing schedule. The 12-month plan is prepaid upfront, the monthly amount represents the monthly equivalent of the discounted annual price rather than a monthly payment. We understand how an unexpected annual charge can be, and we’ll be reaching out directly to review the annual charge to see how we can help.
Rochele
My initial experience was good. There was a delay in communication for about 3-4 days but I reached back out and now all of the communication is very timely. If insurance does not cover your medication then it is expensive.
Sam Y.
Charges without Notification. Does not fully understnad terms and contional before agree to be charged.
Luis R.
There is no information regarding lab tests as part of the follow up of the medication taken
Tyler F.
They charge a cheap start up fee to get you in, followed by the price of the medication. I assumed this was like Remedymeds, where my monthly charge would just be the medication renewal ($150). Nope, surprise surprise right after your second medication charge, you get your membership charge of $200. Then even if you cancel the day of renewal, they'll refuse to refund you. Total scam
Response from RoAug 19, 2026
Hi there, we’re sorry the separate membership and medication charges came as a surprise. The Ro Body membership and medication are billed separately. Membership is $149/month, with prepaid options that can lower the monthly equivalent to as little as $74/month, while medication pricing varies by treatment and dose. We’ll be reaching out directly to review the charges and see how we can help.
Valued C.
Awesome no problem. Excited to start my journey.