Malinda
Fabulous clinician support
Fabulous clinician support

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Malinda
Fabulous clinician support
Susan R.
So far so good. Everyone has been very helpful
Janice B.
I was offered a discount at the beginning of filling out the online questionnaire. I was charged 39 dollars. However at the end of the questionnaire I was charged an additional 149.00. It was literally impossible to speak to a live person to find out why I was charged twice!
Response from RoAug 19, 2026
Hi there, we’re sorry for any confusion here. The $39 introductory charge applies to the Ro Body membership, while medication is billed separately, which may account for the additional $149 charge. Please reach out to [email protected] for assistance with reviewing both charges with you and make sure you have the support you need.
Rosy S.
So grattefull, súper service
Lyndsey S.
This is my first time trying Ro or GLP1. The process was very straightforward and user friendly. It eased my mind that you have a video appointment with a doctor before you are fully approved and receive your prescription.
Marla N.
I don’t have the meds yet! Sort of soon to be asking for a review. Okay so far.
Sally B.
Their advertising is very misleading. “Membership”price is NOT included and medication which is priced separately is added and expensive. They don’t mention this until you are signed up.
Response from RoAug 19, 2026
Hi there, We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.
Belita M.
Very efficient process for screening health history etc.