Kristiene
The subscription is a good deal
The subscription is a good deal; the process is easy and the results are fast.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Kristiene
The subscription is a good deal; the process is easy and the results are fast.
Mya R.
I just wish there was like customer service to talk to but have loved it beside that.
Jessica R.
Paying subscription plus medication end up being more than the costing the same or more than purchasing medication on its own. Enrolled for less than an hour was charged subscription canceled and no refund.
Response from RoOct 1, 2026
Hi Jessica! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ When becoming a member with Ro, in addition to receiving treatment (if prescribed), you will also receive exclusive benefits that include but are not limited to: regular online check-in visits, free shipping, confidential and discreet packaging, free follow-up messaging with your Ro-affiliated provider, Care Team support, and subscription plans to ensure that you never go without your medication. If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Jermain A.
I was never aware that it was a subscription plus the the medication cost the ad did not say that so I was trap with a lie and payed two more than what the add offer #fake advertisement
Response from RoOct 1, 2026
Hi Jermain! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Chris
Absolutely amazing and easy. Also very affordable
Molly
Generally super easy to get signed up and get what you need, HOWEVER there is a hidden monthly cost for a monthly membership fee. It’s bad enough that you need to pay 150$ a month simply to use ro but it’s even worse that it is very hidden and very unclear that you will start getting charged for this extra fee monthly. This needs to be clearer and even better there should be a pay as needed option. I’m not going to be messaging my provider every month so spending 150$ monthly is outrageously expensive.
Response from RoOct 1, 2026
Hi Molly! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ When becoming a member with Ro, in addition to receiving treatment (if prescribed), you will also receive exclusive benefits that include but are not limited to: regular online check-in visits, free shipping, confidential and discreet packaging, free follow-up messaging with your Ro-affiliated provider, Care Team support, and subscription plans to ensure that you never go without your medication. If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!
Stacey G.
Excellent care so far!
Crystal G.
The beginning processes have been good so far. I have not received my meds to give a more conclusive response. I feel the start process went smoothly as I paid cash.