FREE FFL transfer when you ship to your local Rural King store! Sign up for the RK Guns newsletter and be the first to know about hot deals and special offers. Shop for guns online then pick them up in-store.
RK Guns (rkguns.com) has 33 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing33 approved reviews, newest moderated first
Multivariant
Cancelled my order because they said they had an error on their site. Which was the gun being priced wrong I guess. Cancelled it with no warning or compensation. Won't be buying another firearm in the future.
Anthony L.
The first time (3 years ago) I ordered a Taurus was the worst experience I ever had with the RK gun process this time I thought they might have changed not one bit same arrogance and careless attitude kept my order for over 3 weeks after receiving was never able to speak to anyone I went there in person Clarksville In location the man behind counter said oh yeah is here then I was there for over 2.5 hours playing their games finally I got my order and left… LAST TIME yes I know you careless l
Chas S.
03/30/2024 I contacted RK Guns Customer Service Dept. 3 times prior to purchasing a specific Firearm. I was assured they had said firearm in stock and shipped me one. My FFL Dealer received the wrong firearm. RK customer service was not very helpful when I contacted them about the wrong firearm shipped to me I contacted the manufacture and the Firearm RK Guns was advertising does not exist in the style & Caliber. when I asked for a refund they said the couldn't guarantee I would get the full amount of my purchase Refunded (BUYER'S BEWARE)
Burl G.
I have ordered several firearms from rk guns and only had a few problems, this time it has been over 30 days zero customer service ,I will never order from them again, I promise they have permanently lost a customer.
Ric C.
Just like all other reviews, customer service is bad. They wont answer emails. I asked why my order hadnt shipped after 2 weeks, no answers for a week. took 3 weeks to receive, then after it shipped got an email saying that they had to order from the manufacturer...really? It was "in stock" when I purchased. Dont purchase from them. I asked for them to make it to me and said there is nothing they can do.
DieselWulf
It's officially a month since ordering an in-stock item with it going from Processing to In Transit only after opening a support case with them. Rural King is a decent low end farm store with a gun counter. Great for items on hand that you can take home. The move into web gun sales with RKGuns.com has been a failure. Do business with your local gun shops. These folks do not have better prices or service. They chase the same specials from distributors that your local shops can also get.
George
Rinky dink would be an insult to all those Rinky dink gun retailors. They state they have great customer service. Well, I guess Wednesday's are bad for them. Anyway the hassle of waiting 20 to 30 days for a firearm to be sent to Rural King to only wait three more days traveling 40 miles each way only to save a few dollars not worth it. Never ever again. I have bought several firearms from the Rural King gun department which was a great experience. That's the customer service they must be referencing.
George O.
Ordered a firearm to be delivered to my local Rural King. Took over three weeks to get there, but eventually did. Communication was very limited and sporadic. Once it was at the store, service was generally terrible, but that's another story.
