Rize Credit Union Reviews | Read Customer Reviews of rizecu.com

Rize Credit UnionReviews of rizecu.com

4.5117 reviews
Credit & Debt Services
12701 Schabarum Ave, Irwindale, CA 91706, California

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Rize Credit Union

About Rize Credit Union

We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.

Rize Credit Union (rizecu.com) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rizecu.com
Website: rizecu.com
Category: Credit & Debt Services
Location: Irwindale, CA 91706, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rize Credit Union reviews

117 approved reviews, newest moderated first

Lourdes S.
May 9, 2026
Welcoming spirit
Welcoming spirit, fast and intelligent.
Response from Rize Credit UnionJun 15, 2026
Thank you for sharing this, Lourdes! We're happy you've felt welcomed and taken care of. 😄
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Frank
Apr 21, 2026
I have been with Rize for couple years…
I have been with Rize for couple years now. They have a great service and a very kind and friendly staff. Edith is a great person , she has a very nice attitude when it comes to helping me out ☺️ May God bless all of them at Lynwood branch! Keep out the good work
Response from Rize Credit UnionMay 5, 2026
Thank you, Frank! Glad to hear you had a great experience. We'll be sure to share this with Edith.
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Mike A.
Apr 17, 2026
Opened an account and tried for 2 days…
Opened an account and tried for 2 days to transfer in $5K from another outside bank.. the same bank which originally funded my Rize account. First transfer attempt was immediately cancelled, call CS.. after 16 minutes was told they needed to reset my account and to try again in one hour.. waited until today to try again and was immediately placed on a "hold" pending my call.. 20 more minutes and I finally asked them to cancel the attempted tranfer. No explanation, no apologies.. just feel if they have a hard time transfering my money in, how difficult with they make it to tranfer out if I need it.. Staff was pleasant.. just everything requires the speak to the "back office" and place me on hold. Never an apologie or an explanation.. I'll bank elsewhere.
Response from Rize Credit UnionJun 15, 2026
Thank you for sharing your experience — we're sorry the transfer process caused so much frustration. The delays and lack of clear communication are not the standard we hold ourselves to, and we sincerely apologize. Your feedback is being used to improve how we handle these situations going forward.
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Larry P.
Apr 16, 2026
I’ve been doing business @ this branch…
I’ve been doing business @ this branch for 10 years! I’m still going with traveling to here !!
Response from Rize Credit UnionMay 5, 2026
Thank you for being with us for 10 years – we really appreciate your loyalty!
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Elder F.
Apr 13, 2026
A long standing member and have been…
A long standing member and have been with other credit unions, nothing short of great customer service at Rize
Response from Rize Credit UnionMay 5, 2026
Thank you, Elder; your support means a lot to us!
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Steve P.
Apr 11, 2026
Rize has very efficient employees and awesome website.
All nice and efficient people work at the Ontario branch. Also, the website is so easy to navigate and to conduct transactions, move money around and anything else I need to do online.
Response from Rize Credit UnionMay 5, 2026
Thank you, Steve! We appreciate your kind words about the Ontario team; we'll be sure to share this with them.
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Alyssa A.
Apr 3, 2026
Great bank
Great bank. Been with them for 8 years. Always happy with the customer service.
Response from Rize Credit UnionMay 5, 2026
Thanks for being a member for 8 years. We appreciate your trust and are glad to hear you’ve had great experiences with our team!
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Gloria
Mar 14, 2026
It's the right way to bank
Waiting in lines is a norm. Other banking facilities are like herding cattle, Rize gives a warm welcome to all, spends time answering questions and I like that; and, have since 1981 when it was the Coca-Cola Classic Federal CU.
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