Rize Credit Union Reviews | Read Customer Reviews of rizecu.com

Rize Credit UnionReviews of rizecu.com

4.5117 reviews
Credit & Debt Services
12701 Schabarum Ave, Irwindale, CA 91706, California

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Rize Credit Union

About Rize Credit Union

We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.

Rize Credit Union (rizecu.com) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rizecu.com
Website: rizecu.com
Category: Credit & Debt Services
Location: Irwindale, CA 91706, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rize Credit Union reviews

Showing 5 reviews with 3 stars · Clear filters

Christopher W.
Oct 24, 2025
Online banking outages weekly no Face ID
Since Rize took over my long time Credit Union there have been so many online banking outages.. routine updates “every few days” no more option to sign in with Face ID. It’s 2025 and the app doesn’t have Face ID? The small credit union they took over had it..
Response from Rize Credit UnionOct 30, 2025
Hi Christopher. Thank you for taking the time to share your feedback. We understand how important reliable access and modern features like Face ID are to your banking experience. While we’ve experienced some service interruptions recently due to necessary updates, please know that our team is working hard to improve stability. Regarding Face ID—our app does support it, and we’d be happy to help you get it set up if you're having trouble. Your trust means everything to us, and we’re committed to making your experience with Rize Credit Union better every day.
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Jason W.
Apr 27, 2025
My recomendations
The main positive is the staff. Very friendly and never had a problem. The withdrawl limits are terrible. You can't buy much with the daily ATM limit. Maybe 10yrs ago that might be ok but they need to increase this. Also they need 24hr customer service on weekends, or at least extend the hrs.
Response from Rize Credit UnionApr 29, 2025
Thank you for your feedback. We're delighted to hear that our team has been friendly and helpful during your visits. We apologize for any inconvenience caused by the current withdrawal limits and the limited hours on weekends. Your suggestions are valuable to us, and we will certainly consider them as we strive to improve our services. If you have any other concerns or suggestions, please feel free to share them.
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Brian M.
Apr 24, 2025
Branch locations not enough
Branch locations not enough. Yes I am glad there is multiple no fee atm for withdrawals but not for deposits.
Response from Rize Credit UnionApr 29, 2025
Thank you for your feedback. We understand your concern about the limited branch locations and the need for more deposit-friendly ATMs. We're glad to hear that you appreciate the multiple no-fee ATMs for withdrawals. Your input is valuable to us, and we will consider it as we work to improve our services. If you have any other suggestions or concerns, please let us know.
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John K.
Apr 3, 2025
If your kid gets paper statements each…
If your kid gets paper statements each month they get charged $5. Only credit union I have used that does this to kids.
Response from Rize Credit UnionApr 7, 2025
Hi John. Thank you for your feedback. We understand your concern regarding the $5 charge for paper statements. At Rize Credit Union, we strive to keep our fees as low as possible while encouraging environmentally friendly practices. We offer free electronic statements as an alternative to help reduce costs and paper waste. If you have any questions or need assistance with setting up electronic statements, please don't hesitate to reach out. We appreciate your understanding and support. Thank you!
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Edwin G.
Mar 3, 2025
ATM issues
I dislike how I’m unable to deposit money and withdraw over $300 in a transaction at an ATM.
Response from Rize Credit UnionMar 4, 2025
Hi Edwin. Thank you for your feedback. We understand your frustration with the ATM transaction limits. Our goal is to ensure the security and convenience of our services and encourage you to visit one of our branches or contact our Member Care Center at 800-866-6474 for assistance with larger transactions. Your satisfaction is important to us, and we are here to help. Thank you for choosing us!
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