RiversideReviews of riverside.com

Easy to use, it gets better nearly every week.

I use this platform to record a monthly podcast where I interview guests remotely. The recording itself usually works, but the last two shows had blank guest screens in a few places where their files didn’t upload or sync properly. Unfortunately, that meant content from those interviews was lost, and I had to edit around those sections to smooth out the conversation. The editing experience has also been very frustrating. It’s buggy and slow, and it seems far too easy to lose your work. At first I thought the problem might be user error, so I created a very detailed workflow and followed it exactly. Despite that, I recently lost eight hours of editing because the editor didn’t save my file when I renamed it. The AI features have not been useful for my workflow. For example, if you select the option to mute filler words, you can’t restore a specific instance where the AI mistakenly flags something as a filler word. If the AI gets it wrong, you’re forced to manually go through and handle the edits yourself. Overall, the tools feel unfinished and unreliable. I’ve already spent months raising issues and providing feedback through chat support. At this point, I’m not interested in continuing to troubleshoot or provide detailed suggestions on how to fix the platform. I’m now looking for alternatives.

At 50, I thought Podcasting was beyond me. Truly. Tech stuff has also been a challenge to say the least. But with Riverside, they have made tech a breeze. I am editing all my own podcasts, podcasting once a week, doing all my socials, working, being a mum and leading a seriously busy life. The podcast, well, that has added a clarity component, helping to consolidate all my learnings but teaching me new tricks too. Thank you buzzsprout team! Love what you do! Tracey-Anne from Inside-out Connections. A Wellness Podcast.

Greet platform. I just wish there was more video editing capabilities. Otherwise excellent

Riverside ist intuitiv zu bedienen und bietet einen grandiosen Funktionsumfang. Auch die KI-Tools für die Nachbearbeitung und den Schnitt funktionieren sehr gut. Ab und zu hakt die Oberfläche mal, was manchmal nervt. Daher einen Stern Abzug.

Signed up for a free trial in February 2025. Was charged $288 USD annually with NO way to cancel the plan. Tried to cancel. The cancel button shown in their own help documentation does literally NOT EXIST in the actual app. Not hidden... literally absent. Clicking "Switch to Free" takes you to an article explaining what the free plan is. No button to switch. Clicking "Get Started" on the Free plan in the upgrade modal just redirects you to the dashboard. no plan change, no confirmation, nothing. This isn't a bug. Every single exit point is deliberately broken. The cancel button in the UI doesn't match their own documentation. The free plan is technically listed but functionally unreachable. I have screenshots of every step. Currently disputing the charge with my bank and filing a complaint with the ACCC under Australian Consumer Law for misleading and deceptive conduct. If you're considering Riverside — getting out is designed to be impossible.

Launching a podcast is a big process, and choosing the right platform makes all the difference. Her Brave Story Podcast launched last year using Riverside.fm, and it has been such a supportive and reliable tool along the way. Having one place to record, edit, and now host the podcast has simplified the workflow enormously. Episodes can be uploaded and distributed directly to platforms like Spotify, Apple Podcasts, and YouTube, which makes reaching an audience much easier and more streamlined than expected. The recording quality is excellent, especially with local recordings and separate audio and video tracks for remote conversations. It allows the focus to stay on the storytelling and the connection with guests rather than worrying about the technical side. The platform itself feels intuitive and creative to work in, and the Riverside team has been incredibly helpful whenever support has been needed. Responses have always been timely and issues resolved quickly. Grateful to have chosen Riverside to help bring this podcast to life and share meaningful conversations with the world.

Terrible service, terrible customer service, the site crashes, the recordings delete, the whole system is very basic for them to be charging what they do. I'm pissed. The amount of work to redo is insane.