River Chic DesignsReviews of riverchicdesigns.com

Love this piece. Some of the bigger towels are hard to get in and that is the only reason for the 4 stars not 5.

Love the company!

Like several other patrons, I originally left a scathing review on 10/3/24 due to inability to get in touch with someone at RiverChic. Since then, someone finally contacted me and informed me that their system had been hacked. They were locked out of their system for quite a while & then lost all customer emails. They have since resolved my issue and have been in regular contact with me about it. They have been easy to work with, friendly and prompt with their responses, and they have replaced the damaged items I originally contacted them about without a problem. The items ordered were super cute! Unlike some other patrons describe, the items I received were of very good quality. This updated review is being submitted on 10/29/2025.

I wanted to write a follow-up to my earlier review. After posting this, it was less than a week that I received my battery and all is well. The only thing I wish that happened was that someone reached out to me personally so I could hear their side. I am satisfied now and I do recommend this company. They have beautiful things. Thank you for completing my order! I ordered a wax warmer and the light bulb did not come with it. I have tried emailing them back to tell them but I keep getting the email confirmation that I received the package! THAT'S NOT WHAT I NEED!! There is no phone number to call either. The light bulb I need is very hard to find on the internet so I need their help. This thing is useless to me without it! Can someone please call me back to remedy this problem??? Order #: 140317